Office Assistant
: Job Details :

Description We are seeking a task and detail-oriented individual to make great first impressions with our customers. We are looking for an individual with exceptional customer service skills who is also efficient and comfortable being a member of a team. The ability to multi-task, and to use modern technology, including the Office 365 suite, are essential in this position. The ideal candidate for this job is friendly, organized, and resourceful. The ability to learn and closely follow a detailed process is also key in this position. Responsibilities •Answer and route phone calls, answering customer questions when possible. •Assist escrow agents, and processors with specific tasks. •Initiate title/escrow transactions by setting up new files in the title software. •Assist in the initiation and post-closing phases of the real estate closing process by following lender instructions, title requirements, and other written instructions. •Manage workflow by keeping track of assigned tasks. •Perform shipping/mailing duties (US Mail and FedEx). •Track and manage completed title insurance policies, ensuring timely and accurate delivery. Qualifications •Excellent customer service skills. •Experience working in an office setting. •Experience/familiarity with the real estate industry preferred. •Excellent organizational skills. •Knowledge of Microsoft Office applications. •Ability to read and interpret documents. •Detail-oriented and professional; able to handle confidential information. •Strong communication, both verbal and written. Education, Licensure, and Experience: •Completion of a High School diploma or GED is required.