Location: Pittsburgh,PA, USA
Are you ready to make a difference in the lives of cancer patients? Look no further! UPMC Hillman Cancer Center is thrilled to offer an exciting opportunity for a full-time Office Assistant to support our medical oncology office at St. Margaret Hospital in Pittsburgh, PA. If you're passionate about efficient patient care, excellent communication, and contributing to a dynamic team, this role is for you.
Why Choose Us?
* Meaningful Work: As an Office Assistant, you'll play a vital role in making and scheduling patient appointments, ensuring timely and efficient service.
* Work-Life Balance: Enjoy a Monday-Friday daylight schedule-no evenings, weekends, or holidays!
* Patient-Centric Approach: Assist patients both in person and over the phone, providing essential information and collaborating with various departments.
* Ideal Candidate: If you have prior experience in an outpatient medical office, are comfortable with high call volumes, and have a knack for electronic medical records and medical terminology, we want to hear from you!
Make an Impact: Explore this opportunity and discover how you can positively influence the lives of others while building the career you've always dreamed of. Apply today!
Responsibilities:
* Verify necessary information and records in the medical record and computerized scheduling system.
* Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
* Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
* Maintain clean, orderly waiting area including beverage area and reading materials.
* Prepare patient charts for upcoming appointments.
* Answer telephone, screens calls, takes messages, and provides information.
* Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
* Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
* Answer questions regarding patient appointments and testing.
* Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
* Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
Qualifications:
* High school diploma or GED is required.
* 1 year work experience, preferably in a medical office setting.
* Knowledge of medical terminology preferred.
* Word processing and computer experience preferred.
Licensure, Certifications, and Clearances:
* Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran