WE'RE YOUR PEST & TERMITE CONTROL HEROESAre you tired of feeling like just another cog in the wheel? Sick of companies that don't value your input or growth? At Safer Home Services, we're not just offering you a job-we're handing you the keys to a dynamic, growth-oriented future. Here, yourwork matters, your ideas are heard, and your career can thrive.Your New Role: As our Office Associate, you'll be the heartbeat of our customer service operations. Your primary responsibilities will include:
- Answering incoming calls and providing exceptional customer service.
- Scheduling appointments with precision and ensuring all details are accurately entered.
- Making outbound calls to potential clients who have shown interest online, setting up initial inspections without the dread of cold selling.
- Keeping our current customers in the loop about their service renewals and scheduling appointments.
- Updating and maintaining spreadsheets to ensure our data is always accurate and organized.
- Working closely with your team to ensure seamless customer service and appointment coordination.
- Addressing customer inquiries, concerns, and requests with professionalism and efficiency.
- Handling sensitive customer information with the utmost confidentiality.
- Assisting with various administrative tasks to keep our office running smoothly.
What's In It for You:
- Competitive Pay: Earn $13.00 - $18.00 per hour.
- Comprehensive Benefits: Medical, Dental, and Vision coverage to keep you and your family healthy.
- Additional Perks: Flexible Spending Account, Pet Insurance, and Mental Health Benefits.
- Work-Life Balance: Enjoy Paid Holidays and PTO.
- Growth Opportunities: We believe in promoting from within.
- Financial Security: 401(k) with matching to secure your future.
- Supportive Environment: An open-door policy that ensures your voice is always heard.
Why You Will Never Want to Leave:At Safer Home Services, we believe in creating an environment where our team can flourish. Our innovative approach and commitment to excellence provide a unique platform for your career growth. You'll be part of a team that values your contributions and offers the support you need to succeed.This Job Isn't for You If:
- You prefer a routine, unchallenging role with no room for growth.
- You're uncomfortable handling multiple tasks and responsibilities.
- You're not interested in providing top-notch customer service.
This Job Is for You If:
- You thrive in a dynamic, fast-paced environment.
- You're passionate about customer service and enjoy solving problems.
- You're detail-oriented and have excellent organizational skills.
- You're looking for a company that values your growth and development.
- Strong computer literacy and familiarity
- Excellent customer service skills and experience in delivering high-quality service to customers
- Ability to pass a background check and drug screen (excluding marijuana)
- Entry-level position suitable for candidates with 1-2 years of relevant experience
- Strong attention to detail
- Effective verbal and written communication skills
- Ability to work independently and collaboratively in a team environment
- Organizational skills to manage schedules, appointments, and administrative tasks efficiently
- Adaptability and flexibility to handle changing priorities and meet deadlines
- Professionalism and discretion in handling confidential information
- Positive attitude and willingness to learn and take on new responsibilities as needed
- Must be authorized to work in the U.S.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Ready to take the next step in your career? Apply now and join Safer Home Services, where your future looks brighter than ever!