LoveBird Healthcare is seeking to hire a talented individual who is driven by the desire to serve others, to fill the position of a Office Clerk Place of Employment: Client's home and other sites as required by LoveBird HQ management. Accountable to Lovebird HQ's Director, Administrator, Manager. Who Are We? LoveBird Healthcare maintains a significant presence across the healthcare ecosystem and delivers services that are in line with this industry standard. LoveBird has provided comprehensive wellness and preventive health care to over a thousand patients, offering the best clinical outcomes. A Day in the Life as a Office Clerk Responsibilities:
- Maintain files and records so they remain updated and easily accessible.
- Sort and distribute incoming mail and prepare outgoing mail (envelopes, packages, etc.)
- Answer the phone to take messages or redirect calls to appropriate departments.
- Utilize office appliances such as photocopiers, printers etc. And computers for word processing, spreadsheet creation etc.
- Undertake basic bookkeeping tasks and issue invoices, checks etc.
- Take minutes of meetings and dictations.
- Assist in office management and organization procedures.
- Monitor stocks of office supplies (paper clips, stationery etc.) and report when there are shortages for requisition.
- Assist in making travel arrangements and booking venues for conferences and events
- Perform other office duties as assigned.
- Responsible for the implementation and monitoring of the organization's quality
- Assign caregivers to clients, based on personality, skill, client's scheduling needs and caregivers' availability.
- Assign caregivers based on location, time, skills/needs, requests, etc. to the clients.
- Schedule and maintain client's ongoing staffing requirements
- Organize caregiver and client's concerns like time off requests, questions, and changes in schedule and/or availability.
- Utilize our web-based care management system to monitor caregivers for on-time arrival, manage clock-in/clock-out system, monitor care logs, and update client and caregiver records.
- Ensure client's schedules are covered, at all times, and accurately documented in the Scheduling system.
- Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage, etc.
- Build honesty, create rapport and relationships with clients, caregivers and office staff.
- Coordinate with Client Care and HR Coordinator to staff new clients.
- Fill Clients as needed and to make up hours during slow months.
- Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis.
What Are We Looking For? The Office Clerk performs administrative and clerical tasks to support the office. Undertake a variety of activities in the office ranging from filing and answering the phone to basic bookkeeping. Experience:
- A minimum of 2 years' experience in a clerical position.
- Strong knowledge of office procedures and basic accounting processes.
- Proficiency with MS Office.
- Outstanding communication and organizational skills.
- Must be a fast typist with excellent multi-tasking abilities.
Education: High school diploma or equivalent qualification. Interpersonal Skills: Excellent people, time management, confidentiality and Courtesy skills are a key asset for this position. How is the Work Schedule? As required by Lovebird HQ Are You Ready to Join Our Team? Our recruiting cycle includes reviewing all applications, and conducting phone interviews. Once we review your application and resume, you will be contacted by phone if you are selected to move forward in our hiring process. We will reach out to every applicant once the position is filled to inform you of the status of the position. Additional Notes This position description is not all inclusive. The person hired for this role will be required to perform other duties as deemed necessary. All external employment offers are subject to the satisfactory completion of reference, credit, drug, alcohol, and background checks.