Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!
Job Title: Office Coordinator (Columbia, TN)
Schedule: Monday to Friday, 8:00 AM-4:30 PM (onsite)
JOB SUMMARY: The office coordinator will collaborate with our satellite team to provide general support services and ensure the facility is warm, welcoming, and in compliance with licensing requirements.
RESPONSIBILITIES- Compile data as needed and generate reports as requested.
- Ensure that the physical structure of satellite/site is consistent with licensing requirements.
- Coordinate and oversee contracted work for satellite locations.
- Coordinate regular fire drills and tornado drills.
- All duties associated with Administrative Assistant, Care Management Satellites.
- Responsible for attending all mandatory in-services, continuing education and annual health requirements
- Comply with all Corporate Compliance policies, practices and procedures
- Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director
- Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator
- Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
- Participate in proactive team efforts to achieve departmental and company goals
REQUIREMENTS- High school diploma or general education degree (GED)
- Previous health care administrative experience preferred
- Valid Tennessee Driver's License
- Acceptable Motor Vehicle Report (MVR)
- Acceptable Criminal Background Investigation
- Personal Automobile Insurance
ABOUT YOU:Interpersonal Skills
- Demonstrates professionalism and empathy with Consumers and referral
- sources.
- Is easy to approach and talk to; spends the extra effort to put others at
- ease.
- Has the ability to initiate, develop and maintain effective working relation-
- ships with Consumers, teammates and referral sources.
- Assists teammates when needed.
Strategic Skills
- Picks up on technical things quickly; can learn new skills and knowledge.
- Can effectively cope with change
Time Management
- Uses time effectively and efficiently; concentrates efforts on more
- important priorities.
Communication
- Is able to communicate succinctly in a variety of communication settings.
Energy and Drive
- Is action oriented and willing to take on new challenges
JOINT COMMISSION COMPETENCIES:- Demonstrates effective communication skills with referral sources, consumers and other collateral contacts involved in consumer care.
- Utilizes appropriate problem-solving skills to manage challenging situations.
- Demonstrate timely follow-up with referral sources.
- Displays sensitivity and responsiveness to consumer's culture, age, gender, and disabilities.
- Demonstrates ability to manage daily tasks and reporting within the requirements set forth by agency expectations.
- Demonstrates the ability to triage consumers and their presentation to the agency.
REPORTING TO THIS POSISION:PHYSICAL DEMANDS AND WORK ENVIRONMENT:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- Work environment: The noise level in the work environment is usually moderate.
BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:
- Medical Insurance/Prescription Drug Coverage
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Basic Life and AD&D Insurance
- Short- & Long-Term Disability
- Supplemental Life Insurance
- Cancer Insurance
- Accident Insurance
- Critical Illness Insurance
- 403b - Retirement Plan
- Calm App for medication and mental health
- Gym membership discounts
Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.