Our job is hope.Join a purpose-driven community of champions.Position Purpose: To provide clerical and administrative services to support operations to departmental staff and program clients.Job Requirements:
- High School diploma or GED
- Proficient with Microsoft Office
Qualifications:
- Strong Customer Service skills and customer service oriented.
- Work experience in a professional office setting (preferred.)
- Proficiency with use of an electronic health record system.
- Phone and/or reception experience.
- Organization and multi-tasking abilities.
- Ability to communicate effectively and efficiently.
- Excellent spelling, proofreading and grammar skills.
- Knowledge of medical terminology preferred.
- Must be able to work independently and with a team.
- General understanding of Substance Use Disorders/Mental Health Disorders (preferred.)
Essential Responsibilities:
Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.Greet clients and visitors, collect and post payments.Maintain scheduling logs including referral and intake schedules.Answer and direct calls appropriately. Make reminder calls.Conduct financial interviews with clients, update and register clients in database.Maintain clinical file room, file paperwork as assigned.Review clinical data and communicate discrepancies with supervisor & counselors.Distribute clinical charts for the service each day.Maintain visitors log, prescription log and intake log.Open & close office per clinic protocol.Assist office support team as needed.Other responsibilities as assigned.Schedule: 8 hour shifts; Monday-Friday; 8AM-5PMWork Location: Rosecrance Jackson Centers- Spencer, Le Mars or Cherokee, IABenefits: Rosecrance values its employees and offers a comprehensive benefits package, including:Salary based on education and experience
- Medical, dental, and vision insurance with multiple plan options to meet your needs
- 401(k) plan with employer match and discretionary employer contribution
- Group Life Insurance including LTD and AD&D
- Tuition assistance and licensure/certification reimbursement
- Paid Time Off, sick time, bereavement leave
- Referral program earning up to $1,000 per hire!
- Wellness plan
- Daily pay available through financial wellness provider: UKG Wallet
About Us: Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.Health and Safety: Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.Equal Employment Opportunity: Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).