Location: Pomona,NY, USA
Summary:
The Office Coordinator coordinates the day-to-day operations and provides administrative leadership to the front office staff within a department or medical group practice at Bon Secours Charity Health System.
Responsibilities:
* Coordinates the multi-faceted operations of the medical office.
* Schedules surgeries and complete associated paperwork.
* Prepares cardiology files, obtain insurance information, and ensure that all needed diagnostic testing are available.
* Handles coordination activities associated with diagnostic information and preauthorization's.
* Ensures that patient information is obtained correctly and filed properly.
* Assists patients and their families by providing them with procedural and diagnostic information.
* Schedules patients for appointments and tests and ensure that follow up calls are made in a timely manner.
* Oversees patient preparation procedures for testing or examination.
* Takes telephone calls and provide callers with information on specific services of the medical office.
* Schedules appointments between patients and physicians.
* Develops appropriate guidelines for staff so they can prioritize work activities.
* Evaluates effectiveness of work activities.
* Provides direction on collecting patient co-pays or deductibles.
* Maintains records of medical staff and reviews credentials of new and existing staff members.
* Prepares appropriate budgets and develop medical staff objectives.
* Obtains and maintains patient insurance information or financial background for self-payable services.
* Ensures that the medical office is clean and always maintained and meets hygiene standards.
* Assists in hiring and training staff to perform different roles in a medical office.
* Performs other tasks as assigned.
Qualifications/Requirements:
Experience:
2 years' experience at a medical office in a supervisory or lead role.
Education:
Associate degree required. Bachelor's degree preferred or equivalent experience.
Licenses / Certifications:
N/A
Other:
N/A Special Requirements: N/A