Office Coordinator
: Job Details :


Office Coordinator

Sun Communities

Location: Sterling Heights,MI, USA

Date: 2024-11-30T08:41:40Z

Job Description:

OVERVIEW

Office Coordinators handle the routine office work and administrative responsibilities of the community. They are also responsible for assisting with planning and coordinating community events and activities.

JOB DUTIES

* Greets and establishes rapport with guests, current and prospective residents. Fields community comments, suggestions and complaints to the Community Manager.

* Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals.

* Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi; records in the proper accounts and issues receipts.

* Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports. Maintains records and files in accordance with the Operations Manual.

* Performs general administrative functions such as answering phones, typing, copying, faxing, and filing.

* Reviews and codes invoices and statements for Community Manager approval.

* Schedules clubhouse rentals and processes rental fees.

* Ensures office supplies are sufficiently stocked and prepares supply orders as needed.

* Makes collection calls for site rental payments as directed by the Community Manager. Submits bad debt files to collections.

* Processes resident move-ins and move-outs in accordance with the Operations Manual.

* Assists with planning and coordinating resident relations events and activities within the community.

* Assists with the preparation of marketing materials, including brochures and flyers that pertain to homes for sale (new, pre-owned and brokered homes), community events, and other community-related information as directed by the Community Manager.

* Refers all sales prospects to the Community Manager and enters prospect information into Yardi in a timely manner.

* Assists prospective residents by checking the status of Sun Homes inventory. Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community Manager.

* Forwards Sun Homes customer service requests to the Community Manager in a timely fashion.

* Completes new move-in incentive requests for non-Sun Homes deals.

* Coordinates with the Underwriting team at the Main Office to obtain approvals on prospective resident applicants; tracks all approvals and denials.

* Maintains the petty cash fund, ensuring to record expenditures in the proper accounts.

* Prepares bank deposit slips and deposit funds as required; makes daily bank runs as needed.

* Other duties as assigned.

REQUIREMENTS

* High School Diploma or GED (Required)

* 2 years administrative experience

* 6 months previous experience using Yardi

* 6 months property management office experience

* Excellent written and verbal communication skills

* Strong customer service skills

* Excellent problem solving skills

* Intermediate computer proficiency

* Professional appearance

REWARDING BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

* Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family

* Comprehensive Dental Plan

* Vision Plan

* Voluntary Health and Dependent Care Reimbursement Accounts

* Life and Accidental Death and Dismemberment Insurance

* Short and Long-Term Disability Coverage

* 401(k) Plan with Sun matching contribution

* Paid Parental Leave

* Employee Assistance Program

* Identity Theft Insurance

* Legal Assistance Plan

* Pet Insurance

* Tuition Reimbursement program providing financial support to team members who further their formal education

* Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation

* Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more

* Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

Apply Now!

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