We are seeking an enthusiastic Office Coordinator to provide essential support to our Interdisciplinary Team (IDT), patients, caregivers, families, and visitors. This role involves managing daily operations, organizing resources, and ensuring effective communication across teams. The ideal candidate will be detail-oriented, highly organized, and able to handle multiple tasks in a fast-paced environment.Key Responsibilities:
- Daily Operations & Support: Assist with stand-up templates, provide administrative support to the Clinical Director (CD) and Director of Operations (DOO).
- Communication & Document Handling: Manage phone calls, send denial letters and recertification notices, sort mail, and handle medical records.
- Patient Admission Support: Create binders for new admits, order Durable Medical Equipment (DME), and update patient benefit info in SharePoint.
- Supplies & Inventory Management: Order medical/office supplies, track gas card distribution, and manage staff supplies.
- Financial & Banking: Scan checks/deposit slips, and assist with banking and financial tasks.
- Employee & Legal Records: Maintain employee files, organize legal packets, and assist with employee onboarding.
- Meeting & Event Prep: Assist with IDT meeting materials, IT equipment orders, and audit documentation.
- Miscellaneous Tasks: Assist with intake, run errands, and support the CD, DOO, or CNO with any additional tasks.
SCHEDULE:The schedule for this position entails Monday through Friday day shifts. This position is 30-40 hours per week. Our organization is dedicated to providing high quality care and an inclusive environment to all of our patients and employees. Home hospice takes place in our patients home setting, so it is vital for us to consider each patient and their support system entirely as we are in their space and serving them in one of the most vulnerable times in their lives. Our care is made more rich by individualized care plans that consider the wholeness of the people we serve and how that affects their goals and guides collaborative solutions that each patient is comfortable with. Promotion of a diverse workforce of people who are able to connect with the populations we serve as people allows us to meet these goals. Each member of our interdisciplinary team provides unique experiences and backgrounds that strengthen our ability to serve our patients and their loved ones. To support our diverse workforce and patient population, we use inclusive language in our listings, documentation, and intake forms. We also complete cultural competency and LGBTQ+ care trainings upon hire and annually.We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. Accommodation is available upon request for candidates taking part in all aspects of the selection process. We are dedicated to fostering an environment free from discrimination and harassment, where everyone can thrive and contribute their best.Requirements
- High School Diploma or equivalent required; college degree or coursework preferred.
- Prior administrative experience, ideally in healthcare (Hospice, Senior Living, Home Health).
- Proficient in Microsoft Office Suite (Outlook, Word, Excel).
- Strong organizational and communication skills.
- Ability to multitask and prioritize in a dynamic environment.