job summary: The IT Manager is a hands-on position requiring experience in providing supervision and management of a manufacturing site. This role demands a proactive, go-getter attitude, along with a positive work ethic, professionalism, and a strong attendance record. The individual must demonstrate confidence in decision-making and take full accountability for their actions. The IT Manager is responsible for a combination of systems administration and implementation tasks, including but not limited to imaging, rollouts, Active Directory management, deployments, ERP Support, and overall technical support. This role serves as the primary point of contact for addressing IT issues within the manufacturing facility. Matias Rodriguez Account Manager - PPO Randstad Digital ...@randstaddigital.com Let's Connect! location: Brentwood, New York job type: Permanent salary: $90,000 - 105,000 per year work hours: 8am to 4pm education: Bachelors responsibilities: These responsibilities outline a comprehensive IT support and system administration role, with a focus on maintaining operational efficiency, ensuring smooth hardware and software function, and providing support to users. Here's a breakdown of the key areas: Monitoring & Maintenance:
- Regularly checks and ensures functionality of computers, printers, and other peripherals.
- Performs routine maintenance and resolves issues as needed, including service calls for software, hardware, and network issues.
- Monitors IT helpdesk requests, maintains the system, and provides detailed documentation on ticket resolutions.
- Ensures equipment problems or failures are reported with necessary documentation.
Hardware & Software Setup:
- Installs and configures software on desktops and other equipment.
- Sets up and installs new IT equipment (computers, printers, network devices, etc.).
- Handles Microsoft Active Directory and Exchange accounts (creating, maintaining, and updating).
- Manages distribution groups and employee email addresses.
- Assists with office setup for new hires and employee role transitions (e.g., setting up desks, equipment, etc.).
User Assistance & Training:
- Provides technical support for general software and hardware issues, escalating when necessary.
- Assists in providing training for new hires and existing employees on equipment usage.
- Acts as a technical resource for equipment maintenance and procurement.
Purchasing & Pricing:
- Manages pricing for IT equipment and estimates for electrical power needs.
- Orders IT supplies and replacement parts as required.
Miscellaneous Technical Tasks:
- Maintains printers and copiers (including installing toner and clearing jams).
- Assists in mounting electronics such as TVs.
- Handles any additional IT projects assigned by the CEO.
Communication & Reporting:
- Ensures effective communication regarding IT setups, potential delays, and updates to involved parties.
- Submits expense reports within 30 days when applicable.
Work Environment & Documentation:
- Keeps a clean, organized work area and documents departmental procedures.
- Takes initiative to improve department procedures and maintain a positive, proactive attitude towards company culture.
On-Call Availability:
- Acknowledges and understands that the role requires 24/7 on-call availability for emergencies.
qualifications:
- Experience level: Experienced
- Minimum 5 years of experience
- Education: Bachelors
skills:
Manager Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.