Location: Laurel,MD, USA
What You Will Be Doing:
We are looking for a dedicated Leasing Manager to join our team with a vibrant andcustomer-focused attitude! In this full-time role, you will supervise a staff of two or more leasing consultants and be responsible for developing and implementing leasing plans to attract new residents and retain current residents. You will also be accountable for training staff, budgeting, scheduling, and managing personnel matters and service issues with residents and prospects. Your direct interaction with prospective and current residents will be key to our success!
Essential Job Duties:
Leasing and Resident Retention
Perform all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed.
Develop and implement a leasing plan to attract new residents and retain current residents.
Follow up with prospects, as well as on unit inspections, thank you notes, approval letters, phone calls, and lease signing schedules.
Assist with the Renter's Advantage Program where required.
Promote resident retention programs and coordinate resident activities.
Reporting, Tracking and Filing
Update and ensure the accuracy of the application tracking log, daily vacancy reports, and activity sheets
Alert maintenance staff of move-in and turn schedules.
Take overall responsibility for applicant files, including initial approval on all paperwork and verifications
May compile and submit weekly property reports
Ensure that applicants are set up properly and all monies are processed within 24 hours.
Present files to the Property Manager for final approval.
Managing and Motivating the Leasing Team
Develop and maintain