Office Manager | Baton Rouge, LA (Onsite) CEG's client, the authorized Trimble Heavy Civil Construction dealer of Louisiana, is seeking an organized and enthusiastic Office Manager to join their team in Baton Rouge! This role will be at the heart of the business, playing a crucial role in driving growth and making a real impact every day on internal operations, client/customer experience, and the construction industry as a whole. The Office Manager will establish and nurture long-term customer relationships, working closely with contractors and machine dealers, delivering exceptional service and support. They will also be the go-to for fresh ideas that innovate processes geared toward building a brighter future for Louisiana! Responsibilities:
- Skillfully manage incoming sales calls, providing expert assistance and guidance.
- Engage with customers at the counter, offering personalized consultations.
- Efficiently process customer orders with accuracy and attention to detail.
- Share detailed product information and recommendations to enhance the customer experience.
- Generate invoices and maintain precise account statements.
- Maintain and organize records of accounts receivable to ensure financial accuracy.
- Produce monthly financial and management reports, contributing to informed decision-making.
- Investigate and swiftly resolve any irregularities and inquiries.
- Contribute to general financial management and analysis, helping drive business success.
- Proactively communicate with customers and account representatives, building strong relationships and providing support throughout the sales and onboarding processes.
- Embrace new challenges and take on additional duties as required.
Qualifications:
- Bachelor's degree required
- Solid computer skills, including Microsoft Office Suite.
- Strong communication and interpersonal skills.
- Valid driver's license with good driving record required.
- Excellent customer service skills.
Our client is proud to offer their team a benefits package that speaks for itself and sets them apart. Benefits options include:
- Comprehensive Health, Dental, and Vision Insurance
- Paid Holidays
- 401K Company Match
- Life Insurance
- Ongoing Learning & Career Development Opportunities