Are you someone who is friendly, organized, and thrives in a fast-paced environment? If so, we may have a great opportunity for you! At Community and Family Resources, we serve clients seeking treatment for a variety of behavioral health concerns. Our office staff are the first smiling faces our clients see, and they have a direct impact on the client experience from the moment someone walks through the door.We are currently seeking an Office Manager at our Iowa City location. The person in this role is responsible for oversight of administrative services at this location, including supervising our receptionist and intake staff. If you are looking for a role that keeps you busy and has a variety of duties, we encourage you to apply!Key Duties and Responsibilities
- Assists with with the day-to-day management of all aspects of support staff functions.
- Handles details of a confidential nature, and performs administrative functions based on understanding of company policy.
- Provides direction and supervision of support staff, including participation in interviewing, training, and appraising staff performance, planning, assigning, and directing work flow, review of clinical documentation to meet licensure/accreditation and contract requirements.
- Works with Quality Assurance personnel to streamline processes so front desk functions flow smoothly and consistently among all outpatient centers.
- Train all staff members in the proper completion of the reporting tools.
- Instruct staff members as necessary about promptness, completeness and accuracy of their reports & forms.
Education/Experience
- Associates Degree in related field OR three to six months related experience and/or training OR equivalent combination of education and experience AND three years supervisory experience.
Schedule
- Type: Full-Time
- Hours: Monday-Thursday, 8a-5p, and Friday, 8a-4:30p with some flexibility for evening coverage as needed.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- IPERS retirement benefit
- Optional 401K
- Employee Assistance Program
- Generous PTO (20 days accrued in your first year)
- 9 paid holidays
- Paid trainings and CEU opportunities
- Public Student Loan Forgiveness employer
- Tuition reimbursement
- Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!
Application ProcessCandidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment.Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employers and prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable person(s) with disabilities to perform the essential functions.