Location: Columbus,OH, USA
Office Manager
Reports to Executive Director
About our organization:
At White Light Behavioral Health, we do things differently. Our workforce are not just employees, they are members of a large, diverse, mission and values driven family who are collectively committed to changing and saving lives affected by addiction. We celebrate being an Employer of Choice committed to providing a recovery friendly and equal opportunity workplace.
Overview:
Office Manager requires a strong background in the healthcare field and is responsible for overseeing multiple aspects of our Columbus facility. This role requires strong administrative, technology and organizational skills.
Knowledge:
● Bachelor's degree in health care administration or 5+ years related experience.
● Excellent analytical abilities
● Ability to communicate effectively both written and orally with members of all levels of the organization
● Excellent time-management skills and ability to prioritize and manage projects across multiple departments
● Demonstrated interpersonal skills to work with physicians, patients, and staff at all levels, must have the ability to relate to people in a manner to win confidence and establish rapport
Skills:
● Strong interpersonal skills
● Strong communication skills
● Excellent analytical abilities
● Excellent computer skills and the ability to use the computer as the main tool
● Excellent time-management skills and ability to prioritize and manage projects and resolve conflicts
● Excellent organizational skills
● Experience with office management within the healthcare industry
● Demonstrated interpersonal skills to work with physicians, patients, and staff at all levels,
must have the ability to relate to people in a manner to win confidence and establish rapport
● Utilize skills and experience to assist staff and provide feedback
Responsibilities:
● Greet and welcome visitors with a warm and friendly demeanor
● Receive packages and organize inventory
● Assist with clerical duties such as filing, photocopying, and faxing
● Maintain cleanliness and organization of the reception area and contribute to cleanliness of the facility
● Handle incoming and outgoing mail and packages
● Managing census
● Admission tasks such as auditing intake files, COBs, AORs, family contacts
● Provide administrative support to various departments as needed
● Oversee housekeeping
● Oversee kitchen
● Other duties assigned
Qualifications:
● 5+ years of proven experience as an office manager within the healthcare landscape
● Strong administrative skills
● Excellent verbal and written communication skills
● Proficient in computer literacy, and technology
● Strong organizational skills with the ability to multitask effectively
● Previous experience in a substance abuse/behavioral health facility is preferred
● Ability to maintain confidentiality and handle sensitive information with professionalism
● Experience with EMR systems; Kipu is a plus
● High attention to detail and accuracy
White Light Behavioral Health Columbus LLC at 4040 East Broad Street, Columbus, OH 43213.