As a Business Operation Specialist, you will be responsible for: Sales Tax and Employer Account Opening
- Handle opening sale tax and employer accounts as well as potential notices.
- Set up and adjust processes for sales tax and employer account management.
- Ensure all sales tax and employer account registrations are completed accurately and timely.
- Identify and implement improvements in the account setup and management processes.
Bank Client Opening & Relationship Management:
- Client Onboarding Specialist: Handle the end-to-end process of opening new bank client accounts, ensuring a seamless and welcoming experience for each client.
- Relationship Builder: Establish and nurture strong relationships with clients, understanding their needs and providing personalized solutions.
- Proactive Communicator: Maintain regular communication with clients to provide updates, gather feedback, and ensure their satisfaction
- Detailed Coordinator: Oversee all documentation and regulatory requirements for bank client accounts, ensuring accuracy and compliance.
- Service Excellence Promoter: Continuously seek ways to enhance the client onboarding experience, making it as efficient and pleasant as possible
Office Management & Support Initiatives Mail Management RequirementsEducation: A bachelor's degree in business administration, management, or a related field is preferred. Experience:
- At least 2-4 years of experience in office management or administrative roles.
- Proven experience in overseeing office operations and managing administrative tasks.
- Experience in organizing events and coordinating logistics.
- Familiarity with sales tax processes and employer account management is a plus.
Skills:
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
- Ability to handle confidential information with discretion.
- Strong attention to detail and problem-solving skills.
- Knowledge of French is a plus.
Personal Attributes:
- Highly motivated and able to work independently.
- Demonstrated ability to work effectively in a team-oriented environment.
- Adaptability and willingness to learn new skills and take on new responsibilities.
- Appreciate administrative work.
Requirements:
- Must have the right to work in the USA.
Location ; In person at Orbiss' office Benefits
- Health Insurance paid 100% with HSA and FSA available.
- 401(k) plan with a 100% match up to 6% after 3 months.
- Unlimited paid time-off policy (with a minimum of 2 weeks / year to be taken).
- Transportation program (Commuter Benefits, Citi Bike membership offered).
- Work from home friendly.
- At the offices you will have breakfast in the morning, snacks in the afternoon and Happy Hour on Thursdays (not sure we should have mentioned this one )!