Location: Devon,PA, USA
What You Will Be Doing:
We are looking for a dedicated Leasing Professional to join our team with a vibrant and customer-focused attitude! In this full-time role, you will manage all aspects of apartment rentals, from generating and handling traffic to leasing apartments and assessing potential residents. You will also prepare lease documentation, complete move-in paperwork andprocedures, and assist residents throughout their stay to ensure maximum occupancy. Your direct interaction with prospective and current residents will be key to oursuccess.
Essential Job Duties:
Attracting Prospective Residents:
· Creates applicant files and processes applications, verifies qualifications of applicants and submits all applications to Manager for approval. Contact applicant to confirm approval or denial of application within 24 hours.
· Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guests.
· Ensures that applicants are set up properly in the computer, and that all monies are processed within 24 hours.
· Schedules lease signings within 24 hours of approval. Completes lease agreement and collects rental deposit.
Ensuring Resident Retention:
· Uses the guest card to ascertain the needs and qualifications of every guest.
· Promotes resident retention programs.
· Maintains courteous communications with residents, applicants and representatives of other companies.
· Reviews unit availability and records all traffic in the computer on a daily basis.
· Walks tour paths, vacant units and make-readies on a daily basis to ensure the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
· Records all resident correspondence and submit it to manager for review.
· Promotes resident retention programs.
· Maintains courteous communications with residents, applicants and representatives of other companies.
Coordination with Office Team:
· Supports team in achieving the goals of the property.
· Assists manager with any requested work to be done on the property.
· Maintains a “team spirit” and works well with the entire staff.
· Demonstrates flexibility with hours and days worked.
Marketing:
· Gathers information to