ROLE DESCRIPTION:As Office Representative - State Farm Agent Team Member for Michael Homans - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES:
- Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
- Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
QUALIFICATIONS:
- Experience in customer service, preferably in the insurance industry.
- Strong communication and interpersonal skills.
- Proficiency in using office software and systems.
- Attention to detail and accuracy in data entry.
- Ability to handle multiple tasks and prioritize effectively.
- Knowledge of insurance products and processes is a plus.
BENEFITS:
- Simple IRA
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Professional development
- Abundant opportunities for career advancement within our agency
- License reimbursement