Benefits:
- Bonus based on performance
- Employee discounts
- Free uniforms
- Paid time off
- Training & development
The Mosquito and Pest Authority of the Jersey Shore is seeking a motivated and dynamic Office & Sales Representative to join our growing team at Mosquito & Pest Authority, a leading mosquito and pest control service provider. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about providing solutions that improve customers' quality of life. As a Sales Representative, you will be responsible for tracking data, generating leads, managing customer relationships, and driving sales of our mosquito and pest control services.Send Resumes to: ...@gmail.comESSENTIAL DUTIES AND RESPONSIBILITIES:
- Customer Relationship Management:
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Answer customer calls and provide general information regarding product pricing, availability, and order details.
- Develop and nurture strong, long-term relationships with new and existing clients.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
- Upsell and cross-sell additional services, such as recurring treatments, seasonal pest management, or specialized services.
- Sales Administration & Reporting:
- Maintain accurate records of all sales activities and customer interactions within our CRM system.
- Track sales performance against targets and report progress to the Sales Manager/Owner.
- Prepare and submit quotes, contracts, and service agreements to customers.
- Identify and qualify potential customers through various channels such as cold calling, email outreach, networking, and inbound inquiries.
- Build and maintain a pipeline of leads to ensure consistent sales opportunities.
- Team Collaboration:
- Communicate effectively with services technicians, managers, and customers to ensure high quality and timely expedition of customers.
- Collaborate with the marketing team to align sales efforts with promotional campaigns.
- Work closely with the operations team to ensure smooth service delivery and customer satisfaction.
- Customer Education:
- Educate customers on pest prevention and the benefits of ongoing pest control programs.
- Provide information on the risks associated with pests and how our services help mitigate those risks.
Qualifications:
- Experience:
- Proven experience in sales, preferably in a service-based industry (pest control, home services, HVAC, etc.). Experience in direct sales or inside sales is a plus.
- Skills & Abilities:
- Strong communication and negotiation skills, both written and verbal.
- Highly organized with the ability to manage multiple leads and accounts.
- Comfortable working with CRM software (experience with [specific CRM] is a plus).
- Self-motivated, goal-oriented, and able to work independently.
- Education:
- High school diploma or equivalent (Bachelors degree preferred).
- Personal Attributes:
- Energetic, results-driven, and enthusiastic about customer service.
- Strong interpersonal skills and a customer-first mindset.
- Ability to work well under pressure and adapt to changing priorities.
REQUIREMENTS:
- High School graduate / GED
- Strong communication skills - verbal and written
- Attention to detail and accuracy
- Proficiency with Microsoft Office / Google platforms
- Execute marketing initiatives (social media, trade shows, special events)
Compensation:
- Base Salary plus commission structure based on sales performance.
- Incentives: Performance-based bonuses for exceeding sales targets.
ABOUT US:At Mosquito & Pest Authority, we do things a little differently than your average pest control company. Our customers count on us for complete mosquito& pest protection, and we dont take that lightly.Our mission is simple: help protect families from mosquitoes and the diseases they carry. Each and every one of our team members is dedicated to providing the best services out there so our customers can enjoy the outdoors with peace of mind as well as keeping their home pest-free.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Mosquito Authority / The Pest Authority Corporate.