Company Details:
What makes Admiral Insurance Group ADMIRABLE.
Since 1974, Admiral Insurance Group has been supporting business innovation and market growth through our wholesale-dedicated excess and surplus (E&S) lines of commercial insurance. We specialize in underwriting difficult-to-place moderate to high-risk commercial businesses that require creative solutions, outside of the box thinking, entrepreneurial spirit and astute business knowledge. As a member of the W. R. Berkley Corporation, a Fortune 500 Company and one of the nations premier commercial lines property casualty insurance providers, we have the resources, support and industry data to provide exceptional service and exciting solutions for our clients and partners.
Unlock your insure-ability.
The Company is an equal employment opportunity employer.
Responsibilities:
The Office Services Assistant performs various office administrative support duties, including handling incoming and outgoing mail, answering phones, and assisting in facility operations with a high degree of tact and customer service.
Mail Services 40%
- Receive, sort, and scan all business mail to appropriate departments.
- Notify designated department personnel of letters and packages received via courier services. Record pertinent information into database and make deliveries as applicable.
- Responsible for first of the month deductible/delinquency mail and also supports branch outgoing mail services.
- Handling mail and packages by operating mail processing machine for outgoing mail.
Facility/Office Services 30%
- Comfortable being first point of contact for building related issues and able to respond calmly, quickly, effectively, and professionally.
- Carry out regular checks of space to identify areas of improvement or issues that need resolve and work with appropriate vendors to satisfy expectations of the office look and feel. Such scope of maintenance responsibilities may include identifying furniture, cleaning, electrical, and plumbing needs. Upkeep of current equipment is critical for gym, kitchens, and overall promotion of efficient working environment.
- Works with building management to submit and follow up with maintenance requests.
- Works with vendor for staff amenities including, but not limited to complimentary breakfast, coffee vendors, and gym needs.
- Maintain and order as needed office and kitchen supplies.
- Coordinate in-house corporate events/meetings by ensuring clean space, outreaching organizer and setting up rooms as requested.
Front Desk Services 20 %
- Answer all incoming phone calls in a timely manner and direct to the appropriate extensions.
- Greet visitors and advise personnel of guest arrivals. Post names of visitors on the welcome board.
Administrative Services 10%
- Maintain a current list of employees and phone extensions. Update telephone directory and issue monthly.
- Perform miscellaneous administrative duties such as labeling, alphabetizing assignments, folding and stuffing envelopes, etc.
- Support onboarding of new staff through various tasks including hanging name plates, setting up desks, ordering business cards, creating badges etc.
- Continually order business cards as needed to satisfy current staff needs.
- Assist the facilities team as needed on multiple office projects to ensure continuity and momentum.
- Perform other duties as assigned.
Qualifications:
- High school diploma required. Some college preferred.
- Minimum one year of office administration experience required, and prior experience desired in office services.
- Excellent verbal and written communication skills.
- Attention to detail in work, ability to spot errors and make corrections.
- Must possess strong critical thinking, analytical and prioritization skills.
- Proven capability for customer service.
- Ability to work independently and in a team environment.
- Proficiency with MS Office Suite.
- Work may be performed primarily in an office.
- Ability to occasionally lift and bend.
- May require sitting at a desk for long periods of time.
- Must be able to work on multiple assignments, under moderate stress levels.
- Requires sufficient personal mobility, physical reflexes and mental capacity, to permit the employee to function in a general office environment and accomplish tasks.
- Ability to travel, as needed.
#LI-FL1 #LI-HYBRID
Additional Company Details: We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Sponsorship Details: Sponsorship not Offered for this Role