Location: Worcester,MA, USA
Introduction
GRADE
ASTD8
LOCATION OF POSITION
MDH Worcester County Health Department6040 Public Landing RoadSnow Hill, MD 21804
Main Purpose of Job
The main purpose of this full-time position will be to handle customer calls and inquiries. This would include problem solving and providing accurate information to the general public.Additional duties include, but are not limited to:Vital recordsFleetPetty cash and other administrative duties as assignedThis position is diverse and may vary and change from day to day depending on the public health situation being handled or the demands of the general public.The selected applicant must be willing and able to travel to all Worcester County Health Department sites.
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.Experience: One year of experience performing clerical duties.Notes:1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience.2. Six months clerical training with three courses in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette may be substituted for six months of the required experience.3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative, Clerical, or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
The desired candidate should possess:Experience using electronic spreadsheet programsCustomer Service experienceExperience with compiling information and preparing reports
SELECTION PROCESS
Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position.Therefore, it is essential that you provide complete and accurate information on your application.Please report all related education, experience, dates and hours of work.Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).Complete applications must be submitted by the closing date.Information submitted after this date will not be added.Incorrect application forms will not be accepted.Resumes will not be accepted in lieu of a completed application.Candidates may remain on thecertified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.
BENEFITS
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However, if you are unable to apply online,the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201.Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested informationto 410-###-####.Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.For questions regarding this recruitment, please contact theMDH Recruitment and Selection Division at 410-###-####.If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-###-#### ...@maryland.gov.Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-###-#### or MD TTY Relay Service 1-800-###-####.We thank our Veterans for their service to our country.People with disabilities and bilingual candidates are encouraged to apply.As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.