Office Services Specialist
: Job Details :

Office Services Specialist Job no: 5023469 Work type: Full-Time (Salaried) Location: Suffolk, Virginia Categories: Administrative Services Title: Office Services Specialist State Role Title: Administrative and Office Specialist II Hiring Range: $35,215 - $40,034 Pay Band: 2 Agency: Virginia Department of Health Location: WESTERN TIDEWATER HQ Agency Website: www.vdh.virginia.gov Recruitment Type: General Public - G Job Duties Do you enjoy working with the public? The Western Tidewater Health Department is seeking an energetic team member to join our staff as an Office Service Specialist to provide general office and administrative support for health care programs and clinics. This position is primarily based in Suffolk but may require occasional work at the Smithfield location at the Isle of Wight County Health Department. Key responsibilities include: • Clinic Operations: Open and close the medical clinic, ensuring a secure and welcoming environment. • Patient Interaction: Greet patients and visitors, schedule appointments, and check in patients while verifying accurate registration information. • Insurance and Billing: Verify insurance information and process billing during patient registration, ensuring timely submission of claims. • Records Management: Enter patient visit encounters into the database and establish and maintain all patient records. • Payment Processing: Collect payments from patients and prepare daily deposits, reconciling end-of-day transactions to maintain financial accuracy. • Vital Records Management: Serve as the vital records registrar, ensuring the accurate collection, maintenance, and issuance of vital records, including birth and death certificates. The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave. Minimum Qualifications Knowledge of office principles and practices Working knowledge of word processing and spreadsheet software applications Ability to interpret and follow established procedures and guidelines Ability to communicate effectively with internal and external customers, verbally and in writing Considerable skill in the operation of standard office equipment Additional Considerations Experience in a medical office setting Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position. You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position. Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov. If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply! Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration. Contact Information Name: Priscilla Crocker Phone: 757-###-#### Email: ...@vdh.virginia.gov In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-###-####. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. Advertised: 12 Oct 2024 Eastern Daylight Time Applications close: 26 Oct 2024 Eastern Daylight Time