Department of Professional and Financial Regulation (and Boards) - Administrative Services Job Class Code: 6551 Grade: 21 (Administrative Services) Salary: $21.21 - $30.49/HourLocation: Gardiner Opening Date: November 18, 2024 Closing Date: December 4, 2024 The position will provide office and administrative work in support of agencies throughout the Department, ensuring programs are able to meet operational and processing needs; assist with administrative functions related to customer service, revenue processing, licensing, complaint processing, procurement and recruitment. Primary responsibilities include:
- Provide administrative support to cover vacancies and leave throughout the Department, including phone coverage, revenue processing, procurement and scheduling •Receive and greet customers and determine needs •Use of licensing, accounting and document management software
- Liaise between the Commissioner's Office/Administrative Services Division and agencies on administrative support needs.
- Develop and recommend new work methods and administrative policies/procedures to improve existing work practices.
- Analyze personnel, operational, and organizational issues and problems.
- Assist agencies with recruitment and performance management, including drafting/reviewing recruitment forms, interview questions, performance expectations, hiring forms, disciplinary forms and training material.
- Maintain open lines of communication with management to ensure administrative needs are met.
- Assist agency managers with administrative processes, including providing administrative support, reviewing processes/procedures to meet new and/or changing work requirements, and documenting procedures/practices
Skills or knowledge required:
- Liaise between the Commissioner's Office/Administrative Services Division and agencies on administrative support needs.
- Develop and recommend new work methods and administrative policies/procedures to improve existing work practices.
- Analyze personnel, operational, and organizational issues and problems.
- Assist agencies with recruitment and performance management, including drafting/reviewing recruitment forms, interview questions, performance expectations, hiring forms, disciplinary forms and training material.
- Maintain open lines of communication with management to ensure administrative needs are met.
- Assist agency managers with administrative processes, including providing administrative support, reviewing processes/procedures to meet new and/or changing work requirements, and documenting procedures/practices
Minimum qualifications: Training, education, or experience in administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks at the statewide level that are broad in scope or functionally diverse, and 2) the ability to use independent judgment, initiative, and decision making on complex administrative matters. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I, Office Associate II and Office Specialist I. Preference will be given to those applicants: With experience using Advantage, ALMS and DocuWare applications. Contact information: Questions about this position should be directed to Rachel Hendsbee at ...@maine.gov Application Instructions: Interested applicants need to apply online by selecting the Apply for this opening button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such. If you require a paper application, please download and print one here or contact our office at 207-###-####. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-###-####. Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date. Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto- Dirigo or I lead -as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
- Retirement Plan - The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.09% for Confidential employees.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.