Office Support Specialist I - SBCC
: Job Details :

Duties: The non-negotiable annual salary for this position is $52,939.90 (NAGE Unit 1, Grade 15A, Step 1) Provide administrative and office support to the Office of the Deputy of Special Programs by coordinating and monitoring office functions and activities to ensure efficient day to day operations and compliance with established standards; maintains supervisor's schedule; screens telephone calls, responds to inquiries, and directs callers to the appropriate personnel when necessary; maintains tracking databases and logs detailed information; create and maintain correspondence ;compose, and edit, routine and confidential documents including memorandums, reports, correspondence, policies and other documents; conducts research and compiles information; coordinates with agency staff, external agencies and others in order to exchange information, coordinate efforts and resolve problems; performs various secretarial duties to include, but not limited to scheduling and preparing materials for meetings; taking meeting minutes; filing; copying and distributing documents, faxing, emailing, ordering office supplies, maintaining records, operating standard office machines and equipment, etc.; performs other duties as assigned by the Deputy Superintendent of Special Programs. Preferred Qualifications: Excellent office skills, including thorough knowledge of principles and practices of office management. Excellent organizational skills. Excellent word processing and proofreading skills. Ability to multitask and support multiple projects. Ability to meet deadlines and organize work accordingly. Ability to work independently using personal initiative. Proficiency in the use of Microsoft Office. Ability to manage time efficiently. Knowledge of mental health and corrections terminology. Comments: This is a civil service position. Please note that salaries for union positions are determined according to the provisions of the respective collective bargaining agreement. *The DOC urges bilingual applicants to apply. Applicants must have no felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The Massachusetts Department of Correction shall not hire anyone who may have direct contact with offenders, who has engaged in sexual abuse in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.Qualifications:First consideration will be given to those applicants that apply within the first 14 days.Office Support Specialist I:Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:Substitutions: I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience. Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.Educational substitutions will only be permitted for a maximum of two years of the required experience.Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.