Location: Holland,MI, USA
The On-Call Job Coach is a part-time position.
Responsible for providing community employment support for individuals with barriers to learn, accommodate, and perform their job duties so that they may become a successful employee. The On-Call Job Coach provides job site training, workplace, individualized, and follow-up support services.
Responsibilities
Community Employment Support Services include:
* Provide side-by-side job coaching at employment sites for individuals in need of additional short-term or long-term employment supports.
* Complete task analysis of client job duties to develop training strategies prior to job-site training.
* Determine accommodations and design strategies that match the needs of the worker and the employer.
* Identify workplace supports and develop a Work Supports Plan to provide the support that is needed.
* Provide training on the job skills. Teach appropriate social and soft skills on the job.
* Complete and communicate work evaluations to measure the worker's performance, work habits, and skills. Coach to improve performance.
* Collect and analyze data to document the effectiveness of workplace supports and to support retention of the job site.
* Follow-Up Support Services include:
* Successfully performing new job duties that were assigned after the job started.
* Relearning skills previously learned but being performed incorrectly or poorly.
* Problem-solving issues occurring on and off the job that are impacting employment.
Other Duties:
* Support the Job Placement Supervisor in the development of skill-appropriate jobs in the community for client placement.
* Ensure timely and quality case noting in the case management system. Responsible for written documentation and accurate records in compliance with agency standards, CARF, and as identified by the funding source and/or referral source.
Technical Skills
* Microsoft Office Suite: User
* Microsoft Excel: User
* Data Analysis: User
* Case Management Software: User
Competencies
All positions at Goodwill Industries of West Michigan require that the individual possess strong personal motivation/initiative, problem-solving orientation, commitment to excellence, an ability to work well with diverse teams, and a strong commitment to our organizational mission. Additionally, this position requires the following:
* Written communication
* Planning & organizing
* Flexibility/adaptability
* Customer Orientation
* Managing performance
* Motivating others
* Ability to work independently
Education
* High School Diploma or GED required
* Bachelor's Degree in Human Services preferred, or equivalent experience may also be considered
Experience
* Experience working with a diverse population including individuals with disabilities
* Experience in documentation and/or writing progress notes
Certifications/Licenses
* Valid driver's license
Physical Requirements
* Mobility: Required to stand; frequently walk, climb, stoop, kneel, crouch, and crawl.
* Dexterity: Requires hands to manipulate, feel, reach, lift and/or carry.
* Sensory: Able to see objects, and colors at close range or distance, peripheral, and depth vision, and communicate orally with normal hearing decibels.
* Lifting: Medium work (frequently lifts and/or carries 25 to 50 lbs. using safety measures in place.)
* Foot or leg controls Use of one or both feet or legs to move controls on machinery or equipment.
* Driving: The operation of a motorized passenger vehicle or other vehicles such as forklifts.
Physical Environment
* Combination of both indoor and outdoor work
Other Requirements
* Frequently travel within GIWM territory (generally in an agency vehicle)
* Hours vary depending on assignment, includes days, evenings, and weekends