LATG is seeking an On-Site Data Center Engineer based out of the New Orleans area for our data center hardware pre-sales and installations team. This engineer will be responsible for designing, installing and configuring data center hardware equipment at various business sites
RESPONSIBILITIES:
Pre-sales:
- Collaborate closely with the sales team and clients to understand customer requirements, objectives, and pain points.
- Design and present customized technical and MSP solutions that address customer challenges and align with their business goals.
- Conduct product demonstrations, proofs of concept, and technical presentations to showcase the value of our solutions.
- Provide expert guidance and technical support throughout the sales process, supporting technical questions and customer interests/concerns.
- Conduct preliminary site visit with picture documentation
- Work closely with the operations team to ensure the feasibility and scalability of proposed solutions.
- Identify any equipment to be decommissioned and develop plan
- Prepare BOM and SOW for customer
Post -Sales:
- Work with Project Lead and Pre-sale engineers to provide accurate solution to customer
- Provide implementation, customization and integration of solution to customers
- System staging
- Systems acceptance testing
- Communicate with project Lead on any SOW changes that are needed
- Provide end user training if needed
- Provide system final documentation to Project Lead and document to LATG ConnectWise records
- Onboard new MSP customers
- Troubleshoot, diagnose, and repair customers solutions
- Obtain Certifications assigned
Knowledge and Skills:
- Excellent verbal and written communication skills in language to be supported.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem-solving skills.
- Dell, HPE, Veeam and Nutanix hardware experience
- Extensive knowledge of Microsoft Windows server environments including four years of experience managing Active Directory
- In-depth working knowledge and experience with VMware / vCenter / vSphere
- General working knowledge and previous experience supporting and migrating Microsoft Office 365 data
- In-depth working knowledge of Disaster Recovery tools such as Veeam, Zerto SRM, Cohesity and Rubrik
About LATG:
LATG has won the Top Workplace designation 4 years in a row, distinguishing itself by prioritizing employees and relationships. At LATG, team members are hand selected, competitively compensated, and encouraged to maximize continuing education opportunities. We pride ourselves on our results and believe that teamwork is the backbone of success.
We understand that in order to produce results, team members must be able to recharge. With the employee in mind, we offer generous paid time off (PTO) to full-time employees and options for bereavement and military leave.
Employees are taken care of, offering numerous wellness programs including:
- Company subsidized medical and prescription drug coverage
- Health Savings Account option
- Company paid short/long term disability and life insurance
- Voluntary vision and dental coverage
- Voluntary supplemental insurances such as accident, cancer, critical illness, and hospital indemnity
Financial peace of mind is prioritized, offering a generous company match in our 401(k) program, 100% vested on day one, and access to a financial advisor.
We hire top talent and it's important that we invest in our team. We fuel growth by offering inside training, as we are certified partners to many leading technologies, and offering subsidies for work-related certifications and coursework at certified institutes.