PRIME Occupational Medicine's Mission: PRIME's mission is to provide employers worldwide with the best tools to optimize the efficiency necessary to maximize improvement in each worker's health and safety.Job Summary: The Lead Medical Assistant works under the guidance of the Coordinator and/or Manager to assist with maintaining efficient patient flow and quality care during clinic and on-site hours. Will act as a liaison between the on-site coordinator/manager and the staff. This position is responsible for the training of new staff and yearly certification. Recognize ethical and legal responsibilities. Perform a variety of on-site clinical procedures and administrative duties. Supervisory duties in the absence of the direct supervisor and staff as assigned. Keeps supervisor apprised of early personnel issues.Responsibilities:
- Provide backup support to the medical assistant team, which includes all functions of a medical assistant.
- Assist with on-site scheduling, problem solving, patient wait times, and other areas of concern to increase efficient and quality services.
- Review charts, lab test results, and required forms for completeness and to assess follow-up as needed.
- Oversees medical supplies inventory and performs preventive maintenance to keep medical equipment operating, including sterilization of medical instruments and supplies are ready by inventorying stock, placing orders, and verifying receipt.
- Work collaboratively with the clinic coordinator/manager and staff on programs to improve client outcomes.
- Must have the ability to take on-call on a rotating basis and provide services on-site and clinical after hours.
- Assist with setting up and breaking down the on-site.
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance.
- Updates job knowledge by participating in educational opportunities and reading professional publications.
- Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
- Enhances practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
- Assist with performance reviews
- May be required to work overtime, weekends and holidays
- Attendance and punctuality is necessary
- May be required to travel.
- Must have dependable transportation
- Other duties as assigned
RequirementsQualifications/Skills:
- 5 years of experiences in a clinic setting
- Professionalism
- Confidentiality
- Excellence communication skills
- Maintaining client and staff confidentiality
- Must be able to pass a DISA Drug Screen and Background check
- Must have reliable transportation
- Reliability
- Patients and compassion
- Stress Management
- Teamwork
- Working independently
- Working quickly and accurately
Education, Experience, and Licensing Requirements:
- Certified Clinical Medical Assistant (CCMA) or Medical Assistant Certification required
- Minimum of five years of experience in a medical clinic
- Knowledgeable of and maintains HIPAA standards of privacy and confidentiality
- Phlebotomy certification
Physical Demands: Sitting or standing for prolonged periods of time, lift, carry push, pull or otherwise move objects up to 75 pounds. Repetitive motion. Extensive use of computers, copy machines and keyboards. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in a medical clinic setting and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and small carry parcels, packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials.Mental Requirements: Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with employees and visitors, ability to complete tasks in situations that have a speed or productivity quota.Position Unit: Various PRIME locations - Non-Exempt: Hourly