On-Site Support Specialist
: Job Details :

The On-Site Support Specialist partners with DMP sales & training management and select dealers to implement and execute a robust targeted training strategy.

Qualifications:

* Associates Degree in Electronics, or equivalent training.

* 5 years experience in the burglar/fire alarm industry, preferrable with DMP products

* 3 years experience providing hands on training to adult learners

* Ability to study and pass (90%) advanced RTM examinations.

* Has, or willing to obtain, the CTT+ certification.

Responsibilities:

* Serves as an embedded support specialist to select dealers following initial RTM technical training.

* Works with installation, service, and monitoring teams to make the transition to DMP a success.

* Accompanies dealers on installations and service calls to answer questions, provide assistance, etc.

* Provides receiver system, automation system, and remote programming software training and installation assistance.

* Assists dealer sales team in system design.

Apply your talent. Make a difference. Enjoy the rewards.

EOE/Vet/Disabled