Location: Greenacres,FL, USA
** On-Site Warehouse Customer Service**
**Job Category****:** LOGIST **Requisition Number****:** ONSIT001668 Showing 1 location **Job Details**
**Description**
**The Inventory Management Rep would maintain and strengthen customer relationship, ensuring customer satisfaction and company profitability. Our ideal candidate will have a good attitude and strong work ethic, in addition to exposure to fastener products and customer service.**
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****WHY** **Wrth:****
* **Health, Vision and Dental Benefits for Full-time Employees & their Families!**
* **Paid Time Off start accruing on day one!**
* **Paid Holidays**
* **401(K) with Company Match**
* **Free Life Insurance**
* **Partner Discounts (Ford, Verizon, Harley Davidson and more!)**
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****ESSENTIAL DUTIES & RESPONSIBITLIES** include the following and all other duties assigned:**
**On a daily basis, the Onsite Customer Account Manager will mainly be responsible for the following:**
* **Stocking of customer bins for managed inventory program;**
* **Maintaining an organized and efficient workspace;**
* **Maintaining company equipment onsite;**
* **Communicating customer product usage and needs to purchasing department;**
* **Maintaining product lot information and rotating stock;**
* **Communicating changes in customer production or requirements to operations team;**
* **Reviewing and expediting open customer orders;**
* **Working with Quality Control department on approvals and rejected product;**
* **Coordinating the resolution of customer issues with sales and accounting departments;**
* **Assisting in the draft and presentation of the Continuous Improvement Review with customers;**
* **Maintain compliance with Wurth House of Threads Business Management System (ISO).**
* **Other duties as assigned.**
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****QUALIFICATIONS, SKILLS & ABILITIES:****
* **High school diploma or equivalent required**
* **Basic knowledge of fasteners, tools and MRO supplies**
* **3+ years experience in an industrial warehousing or customer service role**
* **High attention to detail, e.g., in utilizing computer software, in self-monitoring the completion of daily tasks, and in customer follow-through**
* **Professional demeanor and appearance**
* **Excellent verbal and oral communication, e.g., in discussing part specifications with the customer**
* **Accountability in problem solving; initiative in resolving customer issues**
* **Proficiency in Microsoft Excel and Word; ability to become proficient in Company integrated database systems**
* **Ability to lift 40 pounds on a regular basis**
* **Availability to work overtime as needed**
* **Valid driver's license**
* **Ability to pass drug and background screening**
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****Wrth Industry North America Key facts:****
* **110+ locations across the US, Canada, Mexico, and Brazil**
* **More than 2,600 employees**
* **More than 420,000 standard parts**
* **Part of the Wrth Group, $15B+, which operates over 400 companies in more than 80 countries and has more than 79,000 employees**
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****FIND OUT MORE ABOUT OUR COMPANY CULTURE:****
* **LinkedIn -**
* **Facebook **
* **Twitter **
* **YouTube -**
****EEOC STATEMENT:****
**The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individuals sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.**
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