Salary: $83,907.20 AnnuallyLocation : 10 Park Plaza, BostonJob Type: Full-TimeRemote Employment: Flexible/HybridJob Number: 24-20571Department: MBTA - Human ResourcesArea: 751-Hum Res Staffing & HR AnalysisOpening Date: 10/09/2024Closing Date: 10/23/2024 11:59 PM EasternLicenses / Certifications: None RequiredUnion Affiliation: L453 ProfessionalSafety Sensitive: No; this is not a Safety Sensitive position.On-Call or 24/7: No; this position is not classified as on-call or 24/7.Essential Classification (Emergency Staff): No; this position is classified as non-essential (during declared States of Emergency).At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job SummaryThe HR Onboarding Coordinator will develop, coordinate, and streamline the onboarding process for the MBTA. Will enhance all aspects of new hire orientation, working closely with all organizational/departmental needs. Duties & Responsibilities
- Lead/Facilitate the New Hire Orientation and the onboarding process for all new hires at the MBTA.
- Review, revamp and elevate current orientation and onboarding process to increase new hire experience.
- Responsible for scheduling and facilitating New Hire Orientation.
- Assist new hires with completing of new hire employment documents, including documents needed for compliance such as I-9 forms.
- Hold focus groups and seek out feedback to continually improve the New Hire Orientation and the onboarding process.
- Liaison with Benefits & Staffing departments to ensure a successful onboarding process.
- Point of contact for new hires for sign-on, badges, technology.
- Coordinate with the learning system; 30-60-90 day/follow-up with new hires.
- Enhance the New Hire Orientation to include site visits, within Safety guidelines.
- Conducts the analysis of employment-related data and prepares required reports; compiles raw data into usable reports to assist with reporting needs of the HR team.
- Exercises professionalism and confidentiality at all times, building trust and strong partnerships with clients.
- Performs other duties as required and assigned.
Minimum Requirements & Qualifications
- Bachelor's degree from an accredited institution in Human Resources, Business Administration, or a related field.
- Two (2) years of HR and/or Learning and Development experience.
- Experience in a fast-paced team environment with strong attention to detail.
- Resourceful, analytical, and problem-solving aptitude.
- Excellent communication skills, interpersonal skills, ethics, and cultural awareness.
- Demonstrated experience responding to clients with a customer service attitude.
- Ability to maintain professionalism and confidentiality.
- Proficiency with Microsoft Office (PowerPoint, Excel, Outlook) and comfortable learning new technical systems as needed.
Substitutions Include
- A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
- An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
- A master's degree in a related subject substitutes for two (2) years of general experience.
- A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.
Preferred Experience
- Experience with HRIS systems.
- Demonstrated knowledge of HR compliance experience.
- Strong awareness of state and federal employment regulations.
- Additional HR training or experience.
- PHR or SPHR certification.
- Experience working in a union environment.
Job Conditions:
- Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
- Ability to provide internal and external customers with courteous and professional experiences
- Ability to work effectively independently and as part of a team (or supervise, if required)
- Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
- Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
- Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
- Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
- Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service
Disclaimers and Definitions:
General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility: Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff: During declared states of emergency, employees working in this classification are required to report to work for their assigned work hours or as directed by management. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-###-#### or Diversity, Equity, and Inclusion: The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit Employment Benefits at the MBTAThe MBTA offers comprehensive benefits packages to employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:
- Insurance: Health, Dental, Vision, Life (basic and supplemental), Long-Term Disability
- Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, Paid Holidays
- Retirement: pension or deferred compensation 401(a), plus MBTA contributions
- Tuition Reimbursement (up to $10,000 per year)
- Public Service Loan Forgiveness (PSLF) for student loans
- Commuter Choice Parking Program: pre-tax benefits for parking
- Flexible Spending Account (FSA): pre-tax benefits for healthcare-related expenses
- Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
- Shopping discounts via GovX.com
- Verizon and AT&T service discounts
- And more...
The above information is meant to be a general overview of the benefit programs offered by the MBTA. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policy and does not establish a binding past practice. The MBTA is an Affirmative Action/Equal Opportunity Employer01 Which below best describes your education and experience?
- Did not attain a High School Diploma or GED.
- A High School Diploma or GED with 9 years of HR and/or Learning and Development experience.
- An Associate's Degree with 5 years of HR and/or Learning and Development experience.
- A Bachelor's degree from an accredited institution and 2 years of HR and/or Learning and Development experience.
- A Master's Degree or higher in a related subject.
02 Please describe your proficiency with Microsoft Office (PowerPoint, Excel, Outlook).
- No Experience
- Beginner
- Intermediate
- Advanced
- Expert
03 Do you have HRIS experience?
04 Will you now or in the future require sponsorship for employment visa status (e.g. as H-1B visa status)?
Required Question