Position Summary:Necco has an opportunity for a career as an Ongoing Licensing Specialist. This position will add value to the company by recruiting, managing ongoing foster homes, and re-certifying and retaining foster homes to achieve permanence for the children in our care.You should be accurately described as:A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company's success, growth, and program quality.The candidate selected will be responsible for the following:Recruitment
- Ensuring targeted recruitment to meet current demand by utilizing data
- Carrying out the annual recruitment plan
- Mine existing and prospective parents for referrals
- Establish the Necco brand as a leader in foster care by educating the community and related organizations at events
- Build relationships with foster parents, local businesses, news media, churches, community organizations, and business leaders.
- Use data to collaborate with staff, foster parents, and community-based influencers to develop and implement ongoing recruitment methods
- Ensure the CRM reflects accurate and timely data regarding leads/opportunities and activities
- Utilize CRM to manage follow-up communication with prospective foster parents using phone, email, text, face-to-face, and direct mail
- Ensure inquiry responses are within 24 hours (excludes weekends)
Recertification
- Lead the charge on the recertification process as required by state licensing to include ongoing training, home study process and re-approval to be a foster home
- Maintain knowledge of current state regulations relating to foster homes
- Assess the family for ability to foster throughout the recertification process
- Provide recommendations for needed training in growth areas
- Assist team with steps and actions required for foster home allegations, policy rights violations and/or corrective action (CAPs)
- Participate in the admissions process from youth referral to placement
- Maintain all aspects of the foster parent record in the database
- Ensure all Foster Parent file requirements remain current
Ongoing Training
- Manage all aspects of foster parent ongoing and recertification training
- Ensure training of Hobb's principles of Re-Education and Necco culture
- Analyze referral declination and provide trainings specific to address
Retention
- Use data to analyze foster home retention rates and develop action plans to address utilization and capacity
- Ensure a support team to foster homes throughout the process and for the children with higher needs
- Lead the charge on foster parent recognition and celebrations
- Lead the team with retention activities for foster families
- Assist in referrals and placements to maximize matching and capacity
Corporate Citizen
- Practice Ruthless Pragmatism
- Engage in peer to peer feedback
- Know and Live the Necco Corporate Culture Principles
- Embody the 3 essential virtues of Humble, Hungry and Smart
- Drive your Individual Performance Scorecard
- Adhere to and contribute to the Necco meeting structure
- Provide (on a rotating schedule) on-call advisory and support to foster families, report and document activities
Position Qualifications
- 21 Years of Age
- Bachelor's Degree in a Human Service-related field. (Ohio Only)
- Bachelor's Degree in human services or related field (Kentucky, Georgia, Indiana)
- Bachelor's or Master's Degree in social work or a related human service field, or a Board of Regents degree with human service concentration, or a bachelor's degree and have completed department-approved training provided by the child placing agency (West Virginia)
- A minimum of 2 years' experience in the human services field
- 100/300/100 Auto Insurance Coverage and Valid Driver's license
- Experience with Training
- Excellent Computer Skills along with the ability to learn new skills and/or programs
- Excellent communication and organizational skills
- Successful completion of all required criminal background checks
- Travel/Training Willingness
At Necco, we value diversity and are committed to creating an inclusive and equitable work environment. We embrace individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse team fosters innovation and creativity, and we actively seek candidates from all races, ethnicities, religions, genders, sexual orientations, abilities, and ages to join our organization. We are dedicated to providing equal opportunities for employment and advancement to all qualified individuals, and we encourage applicants of all backgrounds to apply.