Job Title: Online Flight ReservationistCompany Name: Dreamscape DestinationsJob Type: Full-TimeCompany Overview:Welcome to Dreamscape Destinations, where we transform dreams into reality through extraordinary travel experiences. As a company dedicated to providing unparalleled service and unforgettable adventures, we invite you to join us on our journey to redefine the world of travel. If you're passionate about travel and dedicated to delivering exceptional service, become part of our team today.Position Summary:Dreamscape Destinations is seeking an Online Flight Reservationist to join our team. In this role, you'll play a crucial part in assisting clients with flight reservations, travel coordination, and providing top-notch customer service. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.Key Responsibilities:
- Serve as the primary point of contact for clients, assisting with flight reservations, itinerary planning, and travel inquiries.
- Coordinate flight bookings, ensuring accuracy and efficiency in the reservation process.
- Provide personalized recommendations and advice to clients, offering insights and expertise to enhance their travel experiences.
- Liaise with airlines and travel partners to secure flight bookings, confirmations, and updates, maintaining clear communication and accuracy.
- Anticipate and address any issues or concerns that may arise during the flight booking process, providing prompt assistance and creative solutions to ensure client satisfaction.
- Maintain organized records of flight reservations, expenses, and client information, ensuring confidentiality and compliance with company policies.
- Collaborate with team members to support the overall success of the department and ensure a positive client experience.
Benefits:
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with company matching contributions.
- Paid vacation, holidays, and sick leave.
- Opportunities for professional development and career advancement.
- Travel perks and discounts on vacation packages, accommodations, and more.
- Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.
Qualifications:
- Previous experience in customer service, flight reservations, or a related field is preferred.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
- Proficiency in using online reservation platforms and flight booking systems.
- Passion for travel and a deep understanding of different destinations, airlines, and travel regulations.
- Ability to work independently and as part of a collaborative team in a fast-paced environment.
- Flexibility to adapt to changing priorities and client needs.
Join Us: If you're passionate about travel and customer service and ready to embark on an exciting career with Dreamscape Destinations, we want to hear from you! Apply now to become an Online Flight Reservationist and help us transform dreams into unforgettable travel experiences for our clients!Locations Philadelphia Remote status Fully Remote