onsite customer service representative
: Job Details :

onsite customer service representative.

+ wilkes barre , pennsylvania

+ posted october 28, 2024

**job details**

summary

+ $17.49 - $17.50 per hour

+ temporary

+ high school

+ category office and administrative support occupations

+ referenceAB_4640185

job details

Randstad is seeking Qualified Customer Service Professionals for an ONSITE Call Center position we have available with a Fortune 500 Healthcare Provider located in Wilkes-Barre, PA 18706. NOT REMOTE - Must be able to work IN OFFICE For immediate consideraiton please email all resumes to ...@randstadusa.com

salary: $17.49 - $17.5 per hour

shift: First

work hours: 9 AM - 5:30 PM

education: High School

Responsibilities

+ Handles inbound/outbound calls from participants and/or prescribers when needed to start and process order requests.

+ Research and investigate orders using PeopleSafe and LINKS.

+ Research issues sent by Customer Care, Account Managers, internal customers and Quality Assurance relative to the customer service experience. Notifying requestor of decisions, changes, or other relevant information pertaining to request/inquiry.

+ Follow through on standard operating procedures, problem-solving and troubleshooting within guidelines.

Skills

+ Follow-up

+ Active Listening

+ Basic Computer Skills

+ Typing Skills

Qualifications

+ Years of experience: 1 year

+ Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ...@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

**get in touch**

we are here to help you with your questions.

CG

**conrad geber**

+ +1 602 ### #### (tel:+1 602 ### ####)

+ ...@randstadusa.com