Location: Springdale,AR, USA
* Working technical knowledge, in order to address service work orders for PCs, laptops, phones, peripherals
* Working technical knowledge of standard systems and business software
* Client facing soft skills
* Strong verbal and written communication skills
* Ability to apply intermediate level of subject matter knowledge
* Works on problems/projects of moderately medium-complex scope
* Exercises independent judgment within defined practices and procedures
* Evaluates unique circumstances and makes recommendations.
* Typically 2-3 years of experience
* Ability to provide disposal services
* Able to independently problem solve
* Able to provide feedback on new technical processes to help drive efficiency
* No OEM certifications (break and fix support is assumed to be provided over OEM warranty)