Operational Marketing Manager
: Job Details :

Chick-fil-A Colonial Plaza - Operational Marketing ManagerLocation: Chick-fil-A Colonial Plaza2448 E Colonial Dr. Orlando, FL 32803Starting Pay Rate: $17/hrAre you a dynamic individual with a passion for both operations and marketing? Chick-fil-A Colonial Plaza is looking for a dedicated Marketing Manager to join our team. This hybrid role offers the perfect balance of hands-on operational leadership and creative marketing strategy. As a Marketing Manager, you will contribute 25-35 hours per week to overseeing daily operations and 5-15 hours per week on marketing, depending on the needs of the business and event schedules. Marketing hours will generally be around 1 hour per day, with additional hours during event weeks.Position OverviewIn this role, you will work directly in the day-to-day operations of the restaurant while also taking the lead on our marketing efforts. You will manage donations, our social media accounts, and events such as digital spirit nights, in-store promotions, and off-site events, while maintaining a focus on driving brand awareness and community engagement. This position requires someone with Chick-fil-A experience who is passionate about both operational excellence and creating memorable marketing campaigns.ResponsibilitiesOperational Duties (25-35 hours/week):* Work alongside the leadership team to ensure smooth day-to-day operations in a fast-paced environment.* Maintain high standards in food quality, guest experience, and team performance.* Provide leadership on operational processes and drive efficiency across the restaurant.Marketing Responsibilities (5-15 hours/week):* Lead and organize digital spirit nights, in-store events, and off-site marketing efforts to engage with the local community.* Manage and execute our giving strategy, including donations and community partnerships* Develop and execute marketing strategies that promote Chick-fil-A Colonial Plaza's brand and foster positive community relationships.* Coordinate promotional campaigns, ensuring alignment with Chick-fil-A's values and standards.* Manage social media platforms, creating engaging content and driving digital marketing efforts to increase brand visibility and guest engagement.* Track and measure the success of marketing efforts, providing insights and adjustments as needed.What We're Looking For* Chick-fil-A Experience: A proven track record of success in an operational role at Chick-fil-A, with a deep understanding of our values and operational standards.* Strong Marketing Background: Knowledge of marketing strategies, event planning, and social media management.* Operational Expertise: Ability to manage day-to-day operations while balancing marketing responsibilities.* Creativity and Initiative: Proactive in developing and implementing creative campaigns and events.* Communication Skills: Strong ability to communicate effectively with both team members and the local community.* Organizational Skills: Able to juggle multiple tasks and projects efficiently.* Passion for building the Chick-fil-A brand: Strong commitment to upholding Chick-fil-A's brand standards and guardrails in all marketing and operational endeavors while finding ways to increase our impact in the community.Requirements* Availability to work a flexible schedule, including evenings and weekends as needed for events.* Physical ability to lift and carry up to 50 lbs.* Must have prior Chick-fil-A experience in an operational leadership role.Why Join Us?* Competitive pay, based on experience and performance.* Leadership development and career growth opportunities.* Employee meal benefits and 401(k) matching.* Scholarship opportunities* The opportunity to combine your passion for operations and marketing while making a positive impact in the community.Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.