Operations Administrative Specialist
: Job Details :

About the Role

TechPride seeks an Operations Administrative Specialist with 2-4 years of related experience to join our growing Operations Team. The Operations Administrative Specialist should have a strong desire to grow in their understanding of business operations and have a background in operational support including some or all of the following areas: human resources/recruiting, IT, security, contracts and other general operations support. This is a full time, hybrid role based in Blacksburg, VA and will require onsite work at our Blacksburg office 2-3 days per week.

Roles Value and Impact

TechPride is growing! With that growth comes the need to expand our Operations Team so we can continue to do great work supporting our clients, TechPride Team Members and TechPrides business objectives. This role would join the Operations Team in implementing new ideas, ensuring our quality standards, and helping to improve processes.

About TechPride

TechPride is a Woman-Owned Small Business (WOSB) and a Small Business Administration (SBA)-certified Historically Underutilized Business Zone (HUBZone) focused on supporting Federal clients. We specialize in management consulting services supporting program management, continual process improvement, strategic planning and implementation, organizational change management, executive coaching, strategic communications, information technology (IT) and software development and customization.

Responsibilities

General Operations (40%)

• Supporting various operations programs
• Assisting Executive Team with tasks and projects as needed
• Drafting bi-monthly operations-focused newsletter
• Assisting in the ISO 9001 audit process

Human Resources (20%)

• Supporting recruiting responsibilities
• Conducting general research regarding HR laws, policies, and best practices

Contracts (15%)

• Assisting in reviewing contracts
• Implementing and maintaining TechPrides knowledge management policies

Security (15%)

• Support TechPrides Facilities Security Officer as needed
• Assisting with security onboarding and new hire trainings
• Coordinating client access card updates

Information Technology (10%)

• Helping to review policies and procedures
• Assisting with the process of CMMC certification

Requirements

• Bachelor's degree
• 2-4 years of experience in business operations or related roles
• Experience with detail-oriented responsibilities
• Excellent communication skills written and oral
• Must be a self-starter, taking ownership of work, with the ability to work effectively independently and in team settings
• Proven ability to support and coordinate multiple projects simultaneously in a deadline driven process
• Proficiency in Microsoft Office Suite, including Microsoft Teams, is desirable
• Must be a US Citizen and ability to obtain a security clearance if needed

Transferable Skills

• Problem solving and critical thinking
• Thinking proactively and taking initiative
• Managing multiple tasks and prioritizing according to importance
• Flexibility to pivot and adapt to changes
• Considering the details and ensuring accuracy in the small things
• Building trustworthy and responsive relationships with colleagues and clients

TechPride Benefits:

Benefits are an important part of TechPride Team Members overall compensation. TechPride is pleased to offer quality benefits for full time employees including health, vision, and dental insurance, short- and long-term disability insurance, term life insurance, 401K matching, paid time off and educational assistance, paid professional development hours, and certain reimbursements.

TechPride is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

TechPride participates in E-Verify. E-Verify is a web-based system through which employers electronically confirm the employment eligibility of their employees and is administered by SSA and U.S. Citizenship and Immigration Services (USCIS).