IntePros is seeking an Operations Analyst to join our esteemed banking client in Pittsburgh, PA. This is a fully on-site role.
Key Responsibilities:
- Process service and email requests related to client account maintenance with precision and efficiency.
- Maintain a high standard of attention to detail and data entry accuracy in all tasks.
- Communicate effectively with clients, team members, and stakeholders.
- Utilize applications such as Microsoft Office and other internal tools to complete daily tasks.
- Participate in quality assurance programs and initiatives to deliver exceptional customer service.
- Support ongoing projects as directed by managers or co-workers.
- Document productivity metrics and complete required reporting.
- Adhere closely to regulatory and internal procedures, ensuring compliance at all times.
Qualifications:
- Strong organizational and multitasking skills.
- Proficiency in Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Experience with data entry and quality assurance processes is preferred.
This role offers a dynamic and supportive environment where accuracy, dedication, and teamwork are highly valued. If you're detail-oriented and eager to grow in a structured, professional setting, we encourage you to apply!