Operations and Management Consultant Manager- SES
: Job Details :

Requisition No: 835837 Agency: Business and Professional RegulationsWorking Title: Operations and Management Consultant Manager- SES Pay Plan: Career ServicePosition Number: 79000798 Salary: $61,000.00 - $65,000.00 Annually Posting Closing Date: 12/17/2024 Total Compensation Estimator ToolDivision of Florida Condominiums, Timeshares and Mobile HomesOperations and Management Consultant Manager- SESPosition Number: 79000798Hiring Salary: $61,000.00 - $65,000.00 Annually**Open Competitive**Pending ReclassOur Organization and Mission:The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations. The Work You Will Do:This position is located within the Tallahassee office of the Division of Florida Condominium, Timeshares and Mobile Homes and reports to the Bureau Chief of Compliance. This position is responsible for overseeing the investigative sections of the Bureau located in our Tallahassee and Miami offices.Benefits of Working for the State of Florida:Working for the State of Florida is more than a paycheck. The state's total compensation package for our SES and Career Service employees features a highly competitive set of benefits including:

• Annual and sick leave
• Holiday leave - Nine days per year
• Personal holiday - One day per year
• State group insurance - Health, dental, vision, life, and supplemental coverage options
• Retirement plan options-including employer contributions (for specifics, visit www.myfrs.com)
• Flexible spending accounts
• Tuition waivers
• Mentorship/Volunteer opportunities - one hour a week per month
• And more!
• For specific details, visit www.mybenefits.myflorida.com

Minimum Requirements:

• A bachelor's degree from an accredited college or university, at least four (4) years of investigation experience and three (3) years supervisory experience; OR
• A bachelor's degree from an accredited college or university, at least six (6) years of regulatory experience and three (3) years supervisory experience; OR
• An associate's degree from an accredited college or university, at least six (6) years of investigation experience {or eight (8) years of regulatory experience} and three (3) year supervisory experience.

Your Specific Responsibilities:

• The incumbent in this position is responsible for all required tasks related to the management of supervisors and their employees.
• Provides appropriate motivation to employees and meets with supervisory staff regularly.
• Plans work flow and objectives and establishes deadlines.
• Reviews investigative reports for accuracy and evidentiary substance and provides feedback and training when needed.
• Provides written and telephonic responses to complaints and inquiries from the public concerning issues regulated by the Division's program areas.
• Communicates with the public in a timely manner, and is knowledgeable in applying the statutes and administrative rules enforced by the division to varying factual scenarios.
• Develops and maintains a network of contacts among members and representatives of regulated industries.
• Maintains a wide range of general knowledge of Department and other agencies' function in order to provide referral information to the public as needed.
• Consults with supervisors to determine areas of concern and possible solutions to problems in their regions.
• Reports and makes recommendations to the Bureau Chief, Division Director or Deputy Director as to additional program needs necessary to carry out the agency's purpose as mandated by the Legislature.
• Performs other related work as required.

Knowledge, Skills & Abilities:

• Knowledge of Florida Law and Administrative Rules related to Condominiums, Timeshares, Mobile Homes and Cooperatives.
• Knowledge of personnel policies and procedures.
• Knowledge of basic management principles and practices.
• Strong oral and written communication skills.
• Skilled in managing databases and case tracking.
• Skilled in identifying critical issues with regard to complaints.
• Ability to travel by car to the Bureau's central Florida field offices to conduct business on a regular basis.
• Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios.
• Ability to supervise people.
• Ability to determine work priorities, assign work and ensure proper completion of work assignments.
• Ability to establish and maintain effective working relationships with others.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work and other activities relating to the improvement of operational and management practices.
• Ability to manage and direct subordinates in the investigation of complaints.
• Ability to analyze basic condominium, timeshare, cooperative and mobile home documents.

***Applicants must complete all fields in the Candidate Profile. Work history with month and year, hours worked and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information***Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.NOTE: This position requires a security background check and/or drug screening and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call 1-877-###-####.The Florida Department of Business & Professional Regulation is committedto increasing recruitment and hiring of individuals with disabilities andimproving employment outcomes.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) ###-####. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.SPECIAL REMINDERS:Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.A candidate for veterans' preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans' Affairs, Veterans' Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans' Affairs has also established an email where people can electronically file claims or ask questions. The email is ...@fdva.state.fl.us.The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-###-####). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location: