***Attention Animal lovers*** We have a fantastic opportunity to assistant in leading business operations. Your role will assist in back-office operations and general business tasks. You will not be responsible for the care of the dogs, but you may have to occasionally interact with guests and their dogs when they walk into the lobby (needs to be comfortable with this!!)
This is a great opportunity for those with Retail or Office experience!
Operations Management:
- Assist in managing daily operations, including scheduling, staffing, and facility maintenance.
- Monitor daycare activities to ensure safety, cleanliness, and adherence to policies.
- Collaborate with the Business Operations Manager to improve processes and efficiency.
Staff Supervision:
- Support the recruitment, onboarding, and training of staff members.
- Supervise and mentor team members, ensuring adherence to company policies and procedures.
- Foster a positive, productive work environment.
Customer Service:
- Serve as a point of contact for customer inquiries, concerns, and feedback.
- Resolve customer issues promptly, maintaining high satisfaction levels.
- Promote daycare services, memberships, and add-ons to clients.
Financial and Administrative Tasks:
- Assist in tracking budgets, expenses, and revenue using QuickBooks.
- Manage inventory of supplies, ensuring timely restocking.
- Prepare reports on operational performance and customer metrics.