Insight Globals client is seeking a highly organized and detail-oriented Operations Associate to join their growing team. The Operations Associate will play a crucial part in ensuring the smooth and efficient operation of wealth management practice. They will also occasionally interface with clients, helping them easily and accurately complete required administrative tasks in a way that demonstrates the exceptional quality of service the team provides and inspires confidence in the firm. The Operations Associate will work fully during initial training period before transitioning to a hybrid schedule. This is a part-time role averaging 25- 30 hours per week Monday Thursday between the hours of 8:00a 3:30p. This is a 4 month contract with high likelihood of extension or conversion to permanent.
Responsibilities:
- Schwab Institutional Service Liaison: Serve as a primary point of contact with our institutional service team at Schwab, handling all account management and administrative tasks, including account opening/closing, asset transfers, submission of fee debits, estate case workflows, digital and Docusign envelope creation and management, and other operational issues.
- Data Entry and Bookkeeping: Manage two ongoing data entry and bookkeeping projects for specific clients, ensuring accuracy and timely completion.
- Client Billing / Fee Debits: Update and audit quarterly billable AUM reports, calculate fees (and maintain applicable spreadsheets and processes), prepare fee debit upload files, create / update corresponding quarterly invoices and record payments in QuickBooks, and help prepare / send invoice copies to clients.
- Client Support: Guide clients through the completion of physical and digital paperwork, e-authorizations, and other administrative requirements, providing clear instructions and answering questions with patience and professionalism.
- Records Management: Help with ongoing organization and maintenance of our filing and recordkeeping IT systems, which include Google Drive, RedTail, and Dropbox.
- Compliance Support: Assist with compliance-related tasks as needed, ensuring adherence to industry regulations and firm policies.
Must Haves:
- 2+ years experience supporting operations in wealth management or financial services industry
- Proficiency in basic Excel functions
- Sorting and auditing data, exporting CSV files from portfolio management software
- not building out tables but working with large data sets
- Fluency in wealth management concepts and terminology
- Bachelors Degree finance or accounting strongly preferred
- Ability to pass a background check and provide credit report
Compensation:
$25/hr to $27/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.