Operations Lead, Order to Cash, Kuiper Business Development
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Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.The Principal Business Operations role will be at the forefront of driving programs related to payments, billing, invoicing, tax, accounting and reporting for Kuiper. In this role, you should be comfortable juggling between thinking big and the operational nuances of the work. You must be able to motivate and empower your team while having the backbone to support them when needed. You must be a self-starter with strong analytical and planning ability while being able to navigate the ambiguous landscape of Kuiper business. You must demonstrate strong ability to work with cross functional team and align on a shared strategy. This role will be the single threaded owner (STO) for large, complex, and strategic business and technology initiatives. The role will own project plans, align teams, and track progress for multiple inter-connected work streams.Key job responsibilities- Support product owners by delivering operational excellence and insights that ensure a world class product experience in Accounting, Finance, Invoicing and Billing domain functions.- Deliver operational excellence through program and project management best practices.- Prioritize active projects and backlog, considering known and potential unknown tradeoffs, through the perspective of a quantified impact to the customer.- Communicate updates on key programs and create KPI/metrics to Year One Enablement leaders and stakeholders.- Design, implement, and own mechanisms that scale across partner teams such as Finance, Accounting, AR, Legal, Tax, Engineering, Business in an agile environment to ensure delivery on metrics, goals, and team projects.- Actively seek ways to improve process efficiencies and effectiveness.- Proactively identify program blockers, propose solutions, and drive implementation across partner teams.- Influence, drive change, and own change management with or without authority to achieve outcomesExport Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylumA day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.BASIC QUALIFICATIONSBachelor's degree 7+ years of technical product or program management experience5+ years of working directly with engineering teams experience3+ years of finance experience 3+ years of people management experiencePREFERRED QUALIFICATIONSMasters degree or equivalent experience.7+ years of hands-on work managing complex technology projects experienceExperience managing programs across cross functional teams, building processes and coordinating release schedulesExperience using data and metrics to drive improvementsExperience owning program strategy, end to end delivery, and communicating results to senior leadershipExperience designing and implementing mechanisms that drive automation or standardization across business and technical partner teams.Strong analytical skills and comfortable in a data driven environment.An ability and interest in working in a fast-paced and rapidly-changing environmentExperience in Agile or Scrum methodologies.PMI certification.Business Analytics experienceExperience in product managementExperience in sales operationsExperience in sales enablementAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,400/year in our lowest geographic market up to $237,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.