POSITION SUMMARYThe Operations Leadership Trainee is an entry level position into salaried leadership which provides the structure, time, and guidance for an individual to learn the various aspects of a WebstaurantStore distribution center, as well as the expectations of ourleadership team. Reporting to the Distribution Center General Manager, the Department Manager Trainee is expected to be flexible regarding schedules, available to work on any shift to fill leadership gaps, or rotate through departments and shifts to gain a full understanding of the operation. The goal for a Department Manager Trainee is to complete the training program and be placed into a permanent leadership position within the facility.ESSENTIAL DUTIES & RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Support the management of day-to-day decisions of the assigned department/shift regarding performance, process and leadership.
- Learn and understand the process of each department/shift, make connections as to how each department interacts with each other, and identify areas of improvement.
- Actively engage in leadership discussions and demonstrate the ability to apply WebstaurantStore leadership principles to daily work.
- Monitor daily, weekly, and monthly metrics for assigned departments; identify and resolve operating issues as needed, including support of corrective actions and progressive discipline process.
- Interact with employees regularly to promote a high level of engagement and ensure all safety regulations / rules are followed.
- Other duties as assigned.
EDUCATION and/or EXPERIENCE
- 2 years of relevant experience in management preferred, but not required.
- Associate degree in a related field, or equivalent combination of education and experience.
- Experience working in a distribution environment preferred.
KNOWLEDGE, SKILLS, & ABILITIES
- Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint).
- Strong analytical and problem-solving skills required.
- Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding.
- Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
- Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence.
- Customer service-oriented attitude with a demonstrated desire to exceed expectations.
- Ability to work off-shift as required to respond to urgent needs.
- Service leadership approach with a demonstrated desire to exceed expectations.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is performed while standing and/or walking, up to and including 10 hours/day.
- Requires the ability to communicate effectively using speech, vision, and hearing.
- Requires the regular use of hands for simple grasping and fine manipulations.
- Requires regular bending, squatting, crawling, climbing, and reaching.
- Requires the ability to regularly lift / carry 50-75lbs. and push / pull up to 150lbs.
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.TRAVEL REQUIREMENTSMay require occasional travel to other facilities within the region.