Ready to Drive Efficiency and Excellence? Join Us as an Operations Manager! Are you ready to roll up your sleeves and join a team that's all about your growth and success? Join the industry-leading residential service company on Long Island! We are proud to be a company that values good old-fashioned hard work and the satisfaction of a job well done. We work hard but we have FUN too! Success in the role as the Operations Manager involves skillfully handling the multi-million-dollar P&L, ensuring smooth operations, showcasing financial expertise, fostering organic growth, and executing strategic acquisitions with precision.
What can we do for you? - Competitive Compensation - Target Earning is $200k plus 20% Bonus!
- A stable work environment where your growth is encouraged and supported.
- Continuous and extensive training and development opportunities.
- Medical, dental, and vision insurance
- Long-term disability and company-paid life insurance.
- 401K plan with company match.
- PTO and paid holidays.
Responsibilities of the Operations Manager: - Work to shape strategic direction, fostering a culture of growth and excellence.
- Supervise day-to-day operations prioritizing efficiency, quality, and customer satisfaction.
- Drive profitability and balance the sheet effectively through strategic P&L optimization.
- Recruit, train, and empower a high-performing team, instilling accountability and fostering professional development.
- Champion a customer-centric approach, ensuring exceptional service delivery standards and maintaining strong customer relationships.
- Enforce compliance with regulations, industry standards, and safety protocols, prioritizing safety above all.
- Empower your team to manage and mentor field operations staff, implementing operational plans to achieve profit and growth targets.
- Assist in developing sales growth forecasts and oversee daily operations to meet revenue targets and market mix goals.
- Promote brand loyalty and customer satisfaction through effective team leadership and customer interactions.
- Provide support to team leaders in troubleshooting and resolving issues, fostering a collaborative work environment.
- Take accountability for branch performance and progress toward company objectives.
Requirements for the Operations Manager: - Demonstrated leadership experience of 7+ years.
- Knowledge of the residential service industry is preferred.
- Strong analytical abilities, adept at transforming financial and operational data into actionable strategic insights.
- A skilled leader capable of assembling and guiding a successful team.
- Exceptional communication and interpersonal skills, proficient in fostering relationships with employees, customers, and stakeholders.
- Familiarity with Service Titan software is preferred, but being tech-savvy is a must.
- High level of organizational oversight and ability to see the big picture.
- Expertise in using data and financial statements to make decisions and drive revenue.
Don't miss this opportunity to join an industry-leading legacy. Apply now and let's take your career to new heights together! All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. A pre-employment background check and drug test are required to be considered for this position.