Operations Manager
: Job Details :

We are looking for a multi-talented lover of operations and logistics for this Operations Manager role. The person in this role should have experience and an appreciate for systems and efficiency, as well as knowledge of how to get around New York City, as a large part of the responsibilities in this role are planning and strategizing the timing and routing for delivery of our product across channels. This person is also involved in administrative, customer-service and sales-related functions on the broader team, and oversees the transportation team. Schedule

• 5 days / week
• 8-10 hrs per day
• At least 1 day of weekend coverage
• Start time of 5am, earlier if required by the needs of the business

ABOUT USFounded in Brooklyn in 2016, King David Tacos is a woman-owned CPG / Hospitality hybrid food company, focused on making a better on-the-go breakfast. Our breakfast tacos are critically-acclaimed, and we have established the breakfast taco market in New York.

We operate out of our 11,000 sf HQ in Prospect Heights. We produce all of our ingredients and menu items daily, and then package our breakfast tacos for grab'n'go distribution. We are a vertically-integrated business, and we sell our breakfast tacos across Retail (brick & mortar, mobile, catering) and Wholesale (foodservice) channels. We also have a location at LGA in the new Delta Terminal, in partnership with OTG, marking the start of our expansion in the institutional B2B channel.We value our partners and customers, and offer them a better, convenient breakfast without compromising taste or health.Read more about us and our backstory at kingdavidtacos.com

RESPONSIBILITIES

• Strategic planning to achieve the best possible outcome across channels
• Collaboration with the Operations team to create, implement, and optimize systems
• Manage and mentor a team of drivers
• Work with Operations team to continuously improve the customer experience
• Create the daily schedule and instructions
• Oversee AM delivery operations
• Ensure delivery timeliness and execute problem-solving when necessary
• Work across departments to uphold QC practices
• Analyze logistics performance regularly, taking action to course-correct when needed
• Manage scheduling and payroll reporting direct reports
• Train all direct reports on standards of customer service
• Assist in the sales process
• Manage the payroll related to the department
• Respond to order inquiries
• Communicate with partners to resolve any issues or updates
• On-site customer training and service
• Vehicle maintenance assurance

REQUIREMENTS

• 2+ years of Operations or Logistics-specific experience, within a food operation preferred
• Previous managerial experience
• NYC DOHMH Food Protection Certificate (NYC Food Handler's License) preferred
• Experience with Microsoft Excel, Word, G-Suite required
• ERP and routing software experience preferred
• Valid Driver License and ability to drive in NYC
• Ability to reach, bend, squat and frequently move up to 50 pounds
• Ability to stand on your feet for long periods of time
• Early morning and weekend availability is required

COMPENSATION

This position is an overtime-exempt salaried position with the expectation of working approximately 45 hours/week. The salary range for this role is $70,000-$80,000, depending on experience. Additional benefits:

• 10 days Paid Time Off
• 5 days Safe & Sick Leave
• Staff meals and discounts
• Healthcare reimbursement available (not to exceed top of the salary range)

More detail about King David Tacos - NYC part of King David Tacos, please visit