Job DescriptionSummary of Position:The Operations Manager is responsible for developing and ensuring proper execution of processes to enhance the manufacturing capabilities of US Cargo Systems, shipping product on time with high standards for quality. The role directs and coordinates activities of production department(s) manufacturing products in industrial organization by performing the following duties safely and with acceptable quality and ethical standards.Duties and Responsibilities:
- Direct production team in accordance with policies, principles and procedures established by US Cargo Systems to achieve the business unit, company, and customer objectives.
- Direct the Repair Department which is responsible for processing military and commercial cargo system component repairs.
- Direct machine shop team in accordance with policies, principles and procedures established by US Cargo Systems to achieve the business unit, company, and customer objectives.
- Promotes and drive open communication, respect, energy, positive work culture and environment of trust.
- Develops plans for efficient use of materials, space, machines, and employees.
- Assists in the review production costs and product quality, and modifies production, procedures, and programs to maintain and enhance profitable operation of company.
- Reviews production orders, schedules, and shortages to determine best product flow to plan department operations.
- In coordination with the planning department works to establish priorities and sequences for manufacturing products.
- Reviews production and operating reports and resolves operational, manufacturing, shipping, and maintenance problems to ensure minimum costs and prevent operational delays.
- Develops or revises standard operational and working practices and observes workers to ensure compliance with standards.
- Consults with engineering relative to modification of machines, equipment, or processes to improve production and quality of products.
- Consults with Quality relative to Customer Complaints, NCMR Data and overall improvement of product quality. Drive corrective actions and provide training to team members, as necessary.
- Represents Production in Lean Six Sigma.
- All other duties as assigned.
Supervisory Responsibilities:Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problemsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Core Competencies:
- Commitment to company values and ethics.
- Personally responsible, completes work in a timely manner, and performs tasks accurately.
- Maintain a positive attitude and strong work energy.
- Excellent interpersonal and oral and written communication skills.
- Possess coaching and development skills.
- Very detail oriented and always comes prepared.
- Works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others.
- Ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure.
- Project management skills.
- Strong customer orientation.
- Strong judgment and decision making.
Education and/or Experience:
- Bachelor of Arts degree (B.A.) or Bachelor of Science degree (B.S.) from four-year college or university; or eight years related experience and/or training; or equivalent combination of education and experience.
- Supervisory Experience of personnel in a manufacturing environment.
- Experience in CNC Machining
- Experience in Lean Six Sigma manufacturing, Green Belt preferred.
- Experience in Lean Six Sigma manufacturing (Kaizen 5S), Green Belt preferred.
- Computer Skills; Microsoft Office and Outlook.
Physical Demands/Work Environment:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maneuvers in, around, under, and about factory and/or laboratory equipment on a regular and continuous basis.
- Must be able to lift and carry up to 40 pounds and comply with OSHA standards.
- Works at a PC for hours at a time.
While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environment characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment.