Creating Livable Spaces, Providing Premiere ExperiencesWe create fully furnished and personalized spaces that people can truly call home, whether they are in transition to a permanent space, traveling for work, completing their degree, or painting the dreamscape for someone to imagine their life in a new home. We deliver intuitive and dependable services, anticipate needs and interrupt problems before they occur, build strong relationships that enhance value, and respond to urgency with skill and enthusiasm.Why Work for CWS Home Services CWS Home Services offers a comprehensive benefit (medical, dental, health savings account, 401(k), life insurance, Employee Assistance Program, Short-Term and Long-Term Disability), professional development, and a supportive environment. Paid holidays with your birthday as a holiday, fitness reimbursement, and so much more. Our unique BRIDGE program is designed to recognize volunteerism and encourage growth, leadership, creativity, and community involvement amongst our teams and to give back.Job: Operations Manager (Warehouse/Furniture Delivery)FLSA Status: Exempt, Full TimePosition Reports to: Vice President of Home ServicesWork Location: Round Rock, TX Responsibilities: To manage daily operations of warehouse, secure furniture delivery and housekeeping work orders are processed accurately, efficiently and on time. Maintain client satisfaction and excellent quality of services.
- Coordinate and delegate daily tasks to each member on the team using the company's field service/ERP system.
- Communicate with the scheduler with any scheduling conflicts
- Provide direct coverage for support staff as needed to include housekeeping and furniture functions.
- Interview, hire, and provide training to help team members develop professional goals through performance.
- Develop and maintain a positive working environment to include motivating team members, building team morale, and developing and helping each team member with career development goals.
- Monitor and review timesheets and time-off requests submitted on a weekly basis.
- Oversee compliance of health and safety rules, always use appropriate safety equipment.
- Assist leadership with managing the region's monthly budget by controlling the internal aspects of labor costs and expenditures.
- Create necessary reports for leadership in a timely and accurate manner.
- Plan all warehouse resources and activities in keeping with departmental objectives and targets.
- Track and monitor inventory that enters and leaves the warehouse in accordance with company procedure.
- Complete regular vehicle inspections and audits
- Provide driving safety training to all team members in driving positions upon hire and annually thereafter.
- Secure keys and necessary equipment are returned to the warehouse
- Comply with all building management, federal, state, industry, and company regulatory requirements (e.g.: labor law postings, OSHA 300 logs, etc.).
- Adhere to safety policies and procedures and bring any unsafe working conditions to the attention of management immediately.
- Maintain a professional attitude, demeanor, and appearance, always while representing CWS Home Services, especially while interacting with colleagues, customers, residents, and guests.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position, duties and responsibilities may change at any time with or without notice
This job operates in a warehouse and apartment community work environment. This role routinely uses household cleaning supplies and may be exposed to dust, fumes, and gases prevalent in apartment communities. This job requires maintaining body equilibrium to prevent falling, bending at the neck, waist, arms, legs, transporting an object, lifting to 75 lbs., ascending or descending stairs, and ramps.Business Hours: Monday-Friday: 8:30am-5:30pm Education/Certification: Bachelor's degree in Business Administration, Business Management, or 4 years of Warehouse and/or Operations experience would be equivalent.Experience Preferred: Minimum of 2 years' experience in operations and or Corporate Housing Industry preferred. Microsoft Office, Outlook, and ERP systems, refined ability to delegate responsibilities and provide leadership and training to team members. Clear and advanced written and verbal communication skills.Requirement: Ability to pass background and drug screenings and driving record check annually, as per company policy and guidelines. Must maintain a valid and unexpired driver's license that meets company driving standards and maintain current automobile insurance and registration.CWS Home Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Monday - Friday8:30am - 5:30pm40 hours weeklyIN OFFICE POSITION