Operations Manager
: Job Details :

Job Description

• Implement policies and standard operating procedures and manage quality, customer service, and logistics.
• Assist employees with the onboarding process when hired
• Address customer concerns with suitable solutions.
• Guide employees on understanding and meeting changing customer needs and expectations.
• Develop initiatives for process improvement and review and assess ongoing operations.
• Analyze and control materials, supplies, and equipment operational expenses.
• Connect with clients and develop strategies to achieve sales and customer service goals.
• Track and replenish inventory to maintain par levels.
• Organize warehouse design to maximize space for stock while allowing for high-volume traffic zones.
• Oversee incoming and outgoing materials inventory based on physical counts and systems.
• Establish and maintain good relations with customers, vendors, and transport companies.
• Hire, train, and motivate warehouse staff to meet tight schedules and demanding performance targets.
• Make sure the building and Yard are maintained
• Order material for the branch inventory from Germany
• Schedule all forklift maintenance
• Schedule trucks Incoming / Outgoing
• Keep the office areas clean as needed
• Make sure employees hold Safety Meetings at least twice a month
• Ensure employees are following company policy and safety guidelines
• Help with the budget for next year for your branch location
• Help with the budget for next year for your branch location

Requirements

• Bachelor's Degree: Typically in Business Administration, Management, Operations Management, Supply Chain Management, or a related field. Graduate-level candidates with an MBA or other relevant advanced degree is a plus!

• 5+ years of experience in operations management or a related field (may vary depending on the company size and industry).Prior experience in a supervisory or management role overseeing teams and operations.

• Experience with budgeting, financial management, and cost control is often required.

• Experience in process optimization, project management, and lean management methods may be preferred.

• Scaffolding experience is a plus!

• Data Analysis & Reporting: Proficiency with data analysis, KPIs, and performance metrics. Ability to generate reports and provide actionable insights.

• Supply Chain & Inventory Management: Experience in managing logistics, procurement, and inventory systems for seamless operations.

• Software Proficiency.

• Leadership & People Management: Strong ability to manage, motivate, and develop a team. Must have effective communication and interpersonal skills.

• Problem-solving & Critical Thinking: Ability to identify inefficiencies, troubleshoot issues, and implement solutions quickly.

• Budget Management: Proficient in financial planning, cost management, and resource allocation to optimize operational expenses.

Benefits

• Pay will be a significant base (subject to experience and skills)

• Commission package

• Health Insurance

• Health Savings Account (HSA) bonus

• 401K.

• FSA - Flexible Spending Account

• Paid Vacations & Holidays

• Company-paid life insurance and long-term disability insurance