H.E Neumann a leading provider of Commercial,Industrial, and Residential Mechanical Contracting Services, is seeking andynamic and motivated Sales Operations Manager in Charleston , WV.We are seeking a dynamic and motivated Sales Operations Manager to join our team. The ideal candidate willhave a strong background in business development and sales, with a focus on theHVAC Service industry. This role involves identifying new businessopportunities, building relationships with potential clients, and drivinggrowth for the company.Key Responsibilities:
- Identify and research potential clients and business opportunities within the HVAC Service sector.
- Develop and execute strategies to generate new leads and prospects through various channels, including cold calling, email campaigns, and networking events.
- Establish and maintain relationships with key decision-makers in target industries.
- Conduct meetings and presentations to promote the company's services and value propositions to potential clients.
- Collaborate with the sales team to develop and implement effective sales strategies and tactics.
- Create and deliver compelling sales pitches and proposals tailored to the needs of prospective clients.
- Follow up on leads and opportunities to convert them into successful agreements / projects.
- Conduct market research to identify industry trends, competitive landscape, and emerging opportunities.
- Analyze client needs and preferences to inform sales strategies and service offerings.
- Work with the estimating and project management teams to develop accurate and competitive proposals.
- Maintain accurate records of leads, contacts, and sales activities in the company's CRM system
- Prepare regular reports on business development activities, pipeline status, and sales performance.
- Provide exceptional customer service and support to clients throughout the sales process.
- Address client inquiries, concerns, and feedback in a timely and professional manner.
- Coordinate with internal teams, including marketing, estimating, and project management, to ensure alignment and support for business development efforts.
- Participate in industry events, trade shows, and networking functions to represent the company and build awareness.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Construction Management, or a related field preferred.
- Minimum of 4 years of experience in business development or sales, preferably in the HVAC Service or mechanical contracting industry.
- Experience mentoring/ overseeing junior business development representatives.
- Proven track record of generating leads, closing deals, and achieving sales targets.
- Strong understanding of HVAC services and industry dynamics.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational and time management skills with attention to detail.
Benefits: Competitive WageMedical, Dental, Vision, Life and Disabilitiesinsurances401 (K) with a company matchPaid time off (PTO) and Holidays