Job Type Full-timeDescriptionJob Title: Operations ManagerReports to: COOLocation: LIC, NY and Bronx, NYAbout Kommissary:Kommissary is a social enterprise on a mission to spread joy through food. We deliver high volumes of diverse, high-quality meals to New Yorkers. As a proud minority-owned business, we value diversity, equity, and inclusion and foster a collaborative workplace.Role Overview:The Operations Manager supports the Director of Operations in overseeing production, packaging, inventory, shipping, and warehousing activities. This role is key in maintaining operational efficiency, ensuring quality standards, and upholding Kommissary's commitment to exceptional service.Key Responsibilities:
- Oversee day-to-day food production, packaging, inventory, warehousing, and logistics.
- Work closely with the Culinary Director to improve operational workflows and efficiency.
- Develop daily schedules and instructions to optimize team performance.
- Ensure on-time deliveries and address logistical challenges with proactive problem-solving.
- Analyze logistics performance, identify areas for improvement, and implement corrective actions.
- Manage and train direct reports, ensuring compliance with QC and safety practices.
- Collaborate across departments to foster a cohesive and efficient work environment.
- Maintain documentation and reports on operational metrics and team performance.
- Support additional projects and perform other job-related duties as assigned.
Qualifications:
- Bachelor's degree required.
- 4+ years of experience in operations or logistics, preferably in high-volume food production.
- Previous managerial experience.
- NYC Food Handler's License preferred.
- ERP and routing software experience preferred.
- Ability to lift up to 50 pounds and work in fast-paced, physically demanding environments.
- Fluency in English is required; bilingual in Spanish is a plus.
What We Offer:
- Competitive salary: $78,000-$92,000 per year.
- Health insurance, PTO, and professional development opportunities.
- A mission-driven, inclusive workplace with growth opportunities.
Physical Demands: This position requires on-site presence as an essential function of the role and will require travel to LIC, NY and Bronx, NY. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management. For this position, an on-site presence is required at any of our locations depending on the needs of the COO. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Ability to reach, bend, squat and frequently move up to 50 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.Other Duties:This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at ...@kommissary.com.Apply Today:Join Kommissary and lead the operations that ensure our meals bring joy to every corner of New York City! Salary Description $78,000-$92,000 annually