Operations Manager
: Job Details :

Apply for This Job If You Are...A highly organized and detail-oriented operational leader eager to optimize efficiency and drive success who has a passion for IT. Whether you're a seasoned Operations Manager with a proven track record of streamlining processes or a rising star with a passion for operational excellence, this opportunity is for you. At Community Impact Printing, we value proactive problem-solving, a commitment to continuous improvement, and a dedication to being a light for our team and the communities we serve.By joining our team, you'll have the chance to implement innovative solutions, lead process optimization initiatives, and collaborate with a dynamic team to achieve strategic objectives. We're looking for someone who thrives in a fast-paced environment, embraces emerging technologies, and is driven to make a tangible impact on the organization and the communities we serve. If you're ready to take on a pivotal role and contribute to a culture of operational excellence, we want to hear from you.Position Overview:We are seeking a highly motivated and results-oriented Operations Manager to lead the seamless execution of our daily operational activities. This individual will play a critical role in ensuring efficiency, productivity, and customer satisfaction across all operational functions. The ideal candidate will be a champion of continuous improvement, possess a keen eye for detail, and demonstrate a passion for leveraging technology and innovation to optimize processes. This role requires a strong focus on both internal and external stakeholders, ensuring that operations consistently meet and exceed expectations.Key ResponsibilitiesOperational Management: Oversee and manage daily operational functions, ensuring efficiency and productivity. Act as the primary liaison between USPS and Community Impact Printing, managing all aspects of mail operations. Support publishers and general managers with circulation needs, updates, and changes. Serve as a subject-matter expert on postage, mail-piece design, and mailing requirements.Vendor & Facility Management: Evaluate, maintain, and negotiate contracts with key vendors for all operational needs. Develop and implement strategies for facility upkeep and maintenance across all locations. Oversee building-related projects, including construction, repairs, and renovations.IT Infrastructure & Support: Manage and maintain IT infrastructure, ensuring the proper functioning of phones, printers, networking equipment, and other essential systems. Facilitate IT repairs, upgrades, and software deployments. Oversee employee onboarding and offboarding processes, including laptop deployment, software setup, and security system access. Administer all third-party software and enterprise communication platforms (e.g., Google Workspace, Microsoft Office 365, Adobe, and Dialpad). Maintain an accurate inventory of IT assets and supplies, including a computer refresh plan.Process Improvement & Documentation: Identify and address areas where operational processes are weak or absent. Develop and implement process improvements to enhance efficiency and productivity. Document existing and new infrastructure and procedures to ensure clarity and consistency.Employee Support: Provide timely and effective assistance to all employees with facilities and technology-related needs. Act as a subject-matter expert and resource for employees on various operational and technical matters.Qualifications:Bachelor's degree in Business Administration, Operations Management, or a related field.3+ years of proven experience in an Operations Management or supervisory role.Exceptional communication and interpersonal skills to effectively collaborate with internal and external stakeholders at all levels.We welcome candidates with substantial experience demonstrating the required skills, knowledge, and abilities in place of a degree.Core Values Integration: Faith: Demonstrate unwavering commitment to operational excellence and the needs of internal and external customers, fostering trust and confidence in the organization's ability to deliver on its promises. Passion: Exhibit enthusiasm and dedication in optimizing operational processes and driving improvements that contribute to the efficiency and success of Community Impact Printing. Quality: Ensure the highest accuracy, efficiency, and reliability standards in all operational functions and service delivery. Innovation: Embrace new technologies and innovative solutions to enhance operational effectiveness, streamline processes, and improve service delivery. Integrity: Uphold the highest ethical standards in all operational activities, ensuring accountability, transparency, and responsible resource management.Compensation and Benefits:We offer a competitive compensation package, including health insurance, 401(k) plan, paid time off, and holidays. At Community Impact Printing, we celebrate successes and collaborate as a team, fostering a culture that embodies our core values.By emphasizing our passion for operational excellence and embedding our core values into the responsibilities and expectations, this job description aims to attract candidates who are not only qualified but also aligned with the mission and values of Community Impact Printing.