Operations Manager
: Job Details :

About Harbor.ai:

Harbor.ai is an InsurTech startup aiming to revolutionize the enterprise insurance market. Our technology simplifies the process for insurance brokers to identify optimal coverage for their clients continuously, and this is just the beginning. Our mission is to revolutionize underwriting for better, faster, and smarter processes. As we pursue this goal, we are implementing a data-driven business model that fundamentally reshapes how insurance products are sold. Established in 2018, Harbor.ai is Venture-backed and based in New York.

Basic Qualifications

• Bachelor's degree
• 3+ years of experience in operations, program management, or related field
• Experience working in fast-paced technology or startup environments
• Track record of managing cross-functional projects

Preferred Qualifications

• Experience in InsurTech, FinTech, or related industries
• Project management certification (PMP, CAPM, or equivalent)

Key Responsibilities

• Drive operational initiatives and process improvements through structured program management
• Collaborate with cross-functional teams to execute strategic priorities
• Manage meetings, project timelines, and resource allocation
• Prepare regular status updates for leadership
• Support data-driven decision making through analytics and reporting

Required Skills & Experience

• 3+ years program management experience with proven operational execution
• Strong analytical and problem-solving capabilities
• Excellence in stakeholder management, including executive-level communication
• Proficiency with project management and productivity tools
• Proven process documentation and improvement skills

Success Traits

• Demonstrated ownership with strong attention to detail
• Thrives in fast-paced, dynamic environments
• Professional maturity with sound judgment
• Adaptable and collaborative across all organizational levels

Working with Harbor.ai

Harbor is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to ...@harborai.net

Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable.

Harbor is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Harbor, its employees, and others as required or permitted by law. Additionally, Harbor.ai participates in the E-Verify program in certain locations, as required by law.

Harbor is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ...@harborai.net